App pretzels are awesome as usual. Service is good. Sauce with pretzels was not good. Mustard was bomb. Spinach artichoke dip was very spinachy.. just ok. Chips were off. Fries were real good. Burger was to order and real tasty.
Worst customer experience I have ever had. I asked for a medium rare steak. My steak was burnt when it came out, sent it back with the server. My entire family was done eating, by the time the new steak came out. The server checked on the table twice. I had to get the host attention to get a manager to the table. When the new steak came out the steak was mooring still cold in the middle and bleeding. My sisters food was so spicy that she had an a allergic reaction at the table. The manager stated he would take off both of our meals. He only put 50% discount on the ticket to cover the cost of inventory he lost in the store. We spent 70.00$ in the restraunt still. I called the next morning to talk to the store manager. The store manager refunded our money. Will not be back any time soon. Still haven't received money back in our card. They said 7 to 10 business days before money is returned.
Hutchinson Kansas location has been good except for tonight. They have started putting their dry red wine in the refrigerator??? I came to relax with a decent glass of wine but no didn't happen!!! I need to add that carpet is gross and smelly and either needs removed or the vet least shampood weekly!! For that 1 star.
I have eaten at many Applebee's one of my favorite things is the spinach and artichoke dip. I was disappointed this time because the artichoke were just huge chunks. My mash potatoes were cold. Other that it was ok. The waitress was nice the place was clean and nice.
How can I express my experience with my Local Applebee's in such a short statement: Delicious, tasty, wow? Everyone has their own experience and standard; however, I learned by keeping average expectations, my servers and bartenders rise to the occasion. My bartender, Brooke, kept my beer flowing, and the cook did and amazing job cooking my steak to my specific order. I find it very hard to come by a individual that truly knows how to prepare a steak medium rare, but somehow this person, of all places, managed to do just that. Also, best Coors Light on tap in town. Bonus, best cook for steak in town. Will return.
The service was fine. But someone spilled this big glob of mustard on the floor, it was literally there when we arrived for dinner. We were there for well over an hour and nobody cleaned it up. Every employee walked over the mustard, they obviously saw it because some even made a funny face at it. Apparently they have a real bad case of “not my job”. That was pretty obnoxious
Food was delicious in Hutchinson Kansas. But When we visited the Applebee's in Great Bend Kansas a week before, the steaks were brown. When you order medium rare steak it is supposed to be red. Kinda looked like they had been aging those steaks. But the rest of the meal was good. They did cook a second steak and they looked just like the first.
I have given this location a well deserved negative review in the past. I will say the service here is considerably better today. Angela was pleasant and the manager even checked with me to see how my meal was. Keep this up and I'll be likely to visit more often.
Food was better then most Applebee's I've been to. Usually give them a steady 8, but a 10 at this location! Service was great. Sat at the bar, just FYI! Would definitely recommend stopping by!
First time trying applebees, great service and good food. My server Madison was amazing made sure we had everything we needed,Brittany made sure to check in when shed come by!!!! I'll definitely be going back. :) great friendly service.