Employees were extremely rude the whole time. The last few times we’ve gone to eat there it feels like the staff doesn’t want to help or have a rude comment about everything. We asked a question in regards to our sub and the blonde older lady replied “this isn’t my first day” full of attitude. Absolutely unnecessary.
I give my experience at Sub City Kimball three stars for a couple reasons. Yes, the food is great when it's done correctly, but unfortunately my recent visit didn't give me that. They added far too much mayo on three of the sandwiches I ordered, and the fountain drinks were far too syrupy. I can't say that this is the typical visit there, I just don't think I will be going back there for some time.
The owners daughter made my sub I believe. I didn’t ask for extra olives. I asked for banana peppers and you gave me a sandwich FILLED to the brim with olives. F-ing disgusting I want my money back. 87 olives on one sandwich! 2 handfuls of olives! Get a different job!
I'm a long time customer of sub city in Waterloo and last night was the worst experience I've ever had there. Way too much mayonnaise and vinegar and oil that by the time I ate my sub it was soggy and the bun was sliding right off, my daughters had most the toppings were on the paper not the sandwich way too much viniger, oil and mayo. We asked them to toast the bacon and they said they have never done that which they have ALWAYS ASKED in the past and obviously the woman working doesn't know what a convection microwave actually does and she threw the sandwich into the microwave to toast it and not just the bacon They put onions on my grandson's sandwich which is one and we didn't ask for onions the lady was just plain out rude Older lady with blonde hair I see her again there I'll walk out and go to a different sub City waste of money had to throw away most of it
We both had the sub city special minus turkey and salami with everything on it especially cherry peppers. It was a perfect Italian style sub. The meat was sliced before our eyes and went straight on the sandwich. We will be back next soccer tournament.
By far, one of the best sandwiches I've had in a long time. Highly recommend and I'll be back again!!
Hands down the best subs in the cedar valley. #25 is my go to sandwich with the works.
Other then the grumpy old lady, it was ok. Definitely a superior sub, and prices are very fair! Also had the chili and it was surprisingly not hormel!
I love sub city. Their bread is real, the ingredients are fresh, and real homemade soups are so good!
Been a long time since I had been here. Food was delicious and reasonbly priced. The subs are always fresh and made to order.