The day staff is always on point. However, I went here for dinner today and it was rough. You could hear a pin drop in that place (with a packed lobby waiting for food) — no communication between employees, no direction. 3 young kids standing up front trying to do something but still lost and mostly standing around. After waiting over 20 minutes, my fries were cold and gross from sitting in the bag waiting for the burgers to finish. I’m not sure if they were understaffed or just an overall lack of direction from management, but it was bad tonight
Ordered a McChicken and a Carmel Sunday. Gave my McChicken to someone else and had me pull to the side while they remade my sandwich. Not sure why or how it took them so long. No sorry or apology for the wait. Very lousy.
Great Team Work I've seen for along time! They were ready to take People's order off the Bat! Not like other McDonald's, just have to stand there wait few minutes,even the Managers know your there they just give ya a look and look away, expect us to use the Tech. Stuff. Should be someone there all time like the 1in Hampton Iowa! Great Job People!
Wasn't to long of a line. Front register person was fairly quick an got the line gone in no time. My order was correct. Lobby was neat an clean. Workers were friendly
food was great. The manager running the show was a great leader for her team. Three buses showed up at almost the same time and they did a great job getting everyone through in a timely manner.
The last few times I've been here at lunch time I always have to wait for food!!! 5 cars ahead of us one pulled over an we were car 5!!! I will never understand at that time of day they never have food ready and everyone has to sit forever and wait!!!???
Whole 55 minutes for a mobile order that I had to go in and ask for,.Whole order was cold and stale. Worst service I had in 40 years and I ate McDs all over the world.
I am a regular here and they have some excellent new people that are fantastic at customer service. I've always gotten pretty good service here but now it is the best ever. The store is very clean. Great food served quickly and with a smile!!!
There was a fundraiser for Lou Henry school when we there. Amazing experience and friendly servers. Thank you for supporting your community ?
If I could give this place a negative rating I would. Absolutely disgusting. Where they prepare the food is disgusting, the area around it is terrible. Trash everywhere. I had to take photos of the tampon in the juice right at the counter, where they hand people their food. This franchise must do better.