Chapala Family Mexican Restaurant

900 La Porte Rd, Waterloo - 50702
144 reviews
Mexican
(319) 287-8005

Absolutely love Chapala’s and the queso is the best. The seasoned servers are the best and know what they’re doing, but the young servers are not the best. Only bad thing is their new chips they serve, tastes directly from a bag and stale. Please bring back the old chips and won’t have any complaints!

Chapala's has always been one of my families favorite places to eat. I recommend the Chapala Burrito. Fairly priced and your get a good amount of food for what you order and they make it quickly. The service has always been good as well.

I used the restaurants order online feature that was on their website and paid. Went to pickup my food and they didn’t have the order. So I waited an additional 15 minutes for the food to be made. Was offered water for the inconvenience. Got home and sat down to eat and found no tortillas for my fajitas and half filled queso. Disappointed.

I have loved this restaurant for well over a decade. Their chorizo con queso is amazing. They always let me change things to make my ultimate and favorite meal without complaint!

Ordered pickup tonight ... do NOT recommend!I've never left a review (let alone a negative one) but when I called the restaurant back to let them know my order was wrong the lady I spoke with hung up on me!Ordered 2 chicken fajita chimichangas, 1 without green peppers & guac and add Steak. Received 2 STEAK fajita chimichangas, one with no green peppers. The add steak & no guac was in the same special instructions as the no green peppers, so how is one request fulfilled but the other 2 were missed when they were in the same sentence?No one apologized.. that's all I was looking for.Tbh .. the food was terrible! I've eaten better chimichangas out of a microwave! I guess that's why the margaritas are so strong... ?‍♀️ Unauthentic food!No worries though.. I'll never be back! ✌️

We had a great waiter. He had a sense of you that was able to take ours on. Also, they have great margaritas.

Love this place and their margs! We ordered a pitcher for my boyfriends birthday and they let us take what we didn't finish home with us which was exciting!

They have vegan friendly options, so we will definitely be back to try every item. But I think they left some items off our order. Everything we did get was filling enough without, and delicious!

Friendly help, good food, good prices!

The disappointment with this one was enormous I wish I could give zero stars. Out of all the Mexican restaurants I have ever visited, in over 13 different states this one was by far the worst. Salsa was super runny, tasted like a mix between tomato sauce and the canned enchilada sauce. Place was empty and even then my order was wrong. The rice they gave me was hard, not sure if it was old or simply what was at the bottom of the pot. Almost 4 dollars for a glass of Sierra Mist for which they specifically state on the menu there will only be one refill, and wasn't ever asked if I needed a refill. Really really disappointed, will never come back.