Use Caution going to this location arrived on July 20th at 2:41PM Upon being #1 in the Drive through after waiting at the Speaker was told to “Hold up” at which point waited for 21 Minutes to place my order the employees seemed out of the loop and did not understand their own ordering system after which pointed I pulled up to the 2nd window only to observe multiple Peoples walking behind the counter hanging out with employees wearing shorts and t-shirts that clearly did not work there but appeared to wanna hang out after sitting at the Window for 13 minutes a female opened the window and stared me in the eyes only for me to ask the total and her to look at a male in Shorts and a T-shirt to tell her nah. At which point I was told there were out of multiple items on my order and that they had not even started my order.I then told them I had waited over 32 mins and was not interested in proceeding with the order and was told ok and left.Do not show any patronage to this location as you can see from the reviews this Place of Business Fails on every account of being a Fast Food chain Burger King should be disappointed in this location.If 0 Stars was possible this is what they deserve
I told myself I wouldn't come back to this particular location, because I came last year with my family around November the service was terrible food was put together sloppily, so I was just over it. Then I was at hy vee and went against my better judgment and gave it a shot a complete 180. Faster service food was excellent, so it's safe to say this location on donald has turned into my go destination and as of March you guys have made me a believer. Great job bk keep up the good work.
Cashier's were extremely nice and helpful. I would return again when I visit that area.
Just stopped at BK and when we pulled up to order, we were told they aren't currently taking orders. My question, why is the drive up even staffed? Could just put up a closed sign along with the debit card only. Good grief!
Waited over 20 minutes for food. When we got it COMPLETELY MESSED UP missing our fries. Suppose to be 3 Whoppers with cheese heavy ketchup, no onions (only on 2) , pickles or tomato on all 3 got 2 without cheese all 3 without tomato, all no onions, all had no ketchup.I use to work at a Burger King so I was disappointed. They said they where out of onion rings when we originally asked for Onions rings. So we settled for fries. Staff was disappointing. Normally they are bad. Got too many nuggets it's like they didn't count them as a former employee of Burger King I was disappointed in their service today.
Food is cold more often than not, employees have been rude. Last trip the chicken nuggets were dry, cold and looked like they were cooked last week. Burger was burnt to a crisp. Zero stars is more like it.
I have an hr drive home and was really looking forward to having an iced coffee. They said they were all out and I said I was so bummed! Then 1 of their employees said, "I'll make one for her." Thank you! Thank you!
They were out of quote unquote Whopper meat. That's fine I was getting chicken fries. I ordered them paid, and they told me to pull around front. There was about six other cars out there, I waited 20 minutes, never got my food, tried calling to get a refund, couldn't get anybody to answer the phone. Boo to this establishmentUpdate, I called back later that night and still got no answer. I called the next day and finally got someone and they basically said "so"? And hung up. Needs a zero star rating
They're short staffed but doing the best they can. My sandwich had pickles after I ordered no pickle, but it's okay, I picked them off like an adult and enjoyed my sandwich.
There hasn't been a single time I have gone to this location that my order has been right. Also the iced coffee machine is down or they tell me they don't make coffee at a certain time of day.