I used Google maps to find a DQ in Mason City IA and I had to drive 4+ mi out of the way from my trek from Des Moines to Minneapolis. I waited a very long time to get the Blizzard and my order was wrong. I asked for extra chocolate and got NO chocolate. I rarely indulge in junk food but I had a craving. At lease it will be easier to talk myself out of it next time.
We went inside and placed our order. After ten minutes we were given our milkshake and sundae. They said they would bring our burgers to our table. After another ten minutes the sundae is gone and still no burgers. Asking where they were, we got no good answer. After almost another ten minutes we got them but never an apology or explanation. There were over four employees behind the counter and only two other groups eating inside. We felt drive through customers got preference. The food was fine, the service was awful.
Used the drive thru on a Saturday afternoon. Wait time was average and overall experience good.
Slow. Almost 20 mins from ordering to getting food.
Ordered mocha....got....coffee. I knew when we got it it wasn't right, but asked the window lady who assured us it was Mocha. They forget the chocolate squirt. It was OK, but NOT what we had ordered and looked forward to as a treat.
Ordered mocha....got....coffee. I knew when we got it it wasn't right, but asked the window lady who assured us it was Mocha. They forget the chocolate squirt. It was OK, but NOT what we had ordered and looked forward to as a treat.
Love their ice cream. Always good
Never had a bad experience love the ice cream
Needed my French fry fix which I indulge in from time to time so I got them here at DQ and man were they GOOD and with the mini bread sticks my mango slushie I'm very happy I stopped here they have some of the best mango slushies I've ever tasted. I definitely recommend going to DQ if you want a slushie.
For only the drive thru to be open...they should be more able to cook the food properly ..we got 2 chicken strip baskets and it was the worst chicken I've ever eat, didn't have any gravy..seemed like the chicken had been there all day...it was dried out...was going to get some desert, but I figured why waste my money...they should just close entirely...IMO