Jimmy John's

320 E Benton St, Iowa City - 52240
68 reviews
Sandwich Shop Fast Food
(319) 341-9999

How does it take 30 minutes to get a delivery? I’m not talking about 30 minutes from when I order. 30+ minutes, each time, after it says “order is out for delivery”.

Freaky fast and delicious! Service was good place was clean.

So, the other day I was sitting at home minding my business when I heard a thunk and a knock on the door. I opened the door to find a Jimmy John’s sandwich at my doorstep. I did not order Jimmy John’s. Not only did the driver leave food I did not order outside my house and drive away, they knocked my mailbox off of the siding and simply left without offering so much as an apology. After delivering the food to the intended recipient (whose address was clearly printed on the receipt), I promptly called the store and explained the situation—if I were a manager I would want to know if my employees did something like this. The man I spoke to on the phone, once again, did not apologize, but said he’d leave my name and phone number for the general manager. Two days later, I am still waiting on a phone call.I’d say “don’t order from this Jimmy John’s” but who knows, even if you don’t place an order they might still damage your property and drive away with zero repercussions.

Food is always made expertly and the staff are always so friendly and personable. This location is in an odd spot in town but it is always my go to. We recently ordered some large boxes from them and they were all excellent

Jimmy johns sandwiches are actually freaky fast! Great food and staff

Watched a delivery driver put someone's bag of food on the beginning of a flight of steps where anyone passing by could have grabbed goWhere entry door is at the top driver!!!!!!!Gee wiz. Walk up the steps and drop food off properly for customer

I've been here twice. Employees are always cordial and timely. And the sandwiches are good.

I stopped in here after a long day at the VA hospital (11/4/2021, approx 3:50pm) to order my normal #12 Beach Club with bacon combo, no chips, full pickle....I have previously NEVER had a bad experience at any other Jimmy John's, but had never visited this location before... well, this one was atrocious.1st- my bread was very stale and so hard I could barely bite through it....and I have 6 dental implants in my mouth, it shouldn't be that hard.2- so glad my paper got the avocado spread...because my sandwich didn't get ANY of it... literally, all the spread was on the outside of my bread, from top to bottom, and not a single bit of that green goop was inside where it should have been...go ahead, look at the picture...3-the bacon....I understand that the meat is cold, but my bacon was LITERALLY still ice cold, with little frosty bits on it, like it had just been defrosted. No idea if that is the case, but I get this sandwich all the time, and have never had ice cold bacon on my sandwich.4-the pickle...this one might seem petty, but hey....I substitute the chips for a full size pickle, and it wasn't even cut in half....so I'm trying to drive 90 mins home, eating this huge dill pickle in my hand....GTFOH....5- everything on my sandwich was falling out the side. Should just call yourself Subway, and do away with the pretense.Overall, waste of money, utterly disgusting; and 3 hours later was actually sick to my stomach ? . Great Job!

Got food to go...very slow and when we reached our destination the pickles were missing. One of us went back to pick them up AND got back to our destination again only to find one of the pickles they gave us was not edible (see photo). ☹

I've only Jimmy John's once but it was pretty good