Woman making smoothies this morning has her mask below her chin. Super slow service and the workers are arguing with each other.
Food and coffee is great but the workers usually forget something in our orders frequently. We don't get upset about it because they're usually really busy and it's just college students working.
Tried the drive-through again will not go back to this Bruggers ever again. Four cars ahead of me in the drive-through had to wait 10 minutes after I placed my order to get to the window. Once I paid at the window still had to wait five minutes to get my order two bagels and cream cheese how hard is that. I could see only one person at the order register inside so they weren’t busy at all. There were eight cars waiting in line in the drive-through when we pulled away crazy need more help or better employees.
It used to be great! Today's visit was terrible. Poor service, small selection of bagels, not very tasty bagels, got our order wrong, and it took 15 minutes to get our wrong order. Very disappointed. It used to be one of our favorite places to stop when we came to Iowa City. I think we will scratch brueggers off our list.
Very slow drive thru service. They will serve indoor customers 1st leaving the drive thru line to increase. During busy breakfast times when you'd think they'd be prepped to be busy they aren't. Spent 10 minutes stuck in drive thru lane. Drive thru and exit lane very tight to maneuver
Good food and variety of options, but pricey for what you get. Drive-through is way too narrow and slow, and the staff always seem too busy to say "thank you", even when I've handed them a tip.
Good food and drinks but priced a little high in our opinion so we definitely don't go very often. Last time we got a bag of bagels all of the bagels tasted over a day old. Ended up throwing away half a dozen because no one wanted them.
wasn't great. i've gone there multiple times and the majority of the times i've been there the bagels i receive are stale. their smoothies are good, but not good enough to be $5 for a small.
The drive-through is too narrow for trucks or large suvs. Barely any parking. Incorrect order 2 of 3 visits. I love Bruegger's but this location sucks.
Great bagals but very poor service. We waited 20 minutes for 2 bagels ... we had to ask for it while the cashier looked for it ... place in z carryout bag...no apologies. We will park downtown and deal with parking instead of dealing with the slow, poor service.