Date of visit: Sunday, April 24 approximately 1:10 pmNot really impressed with this place. I guess I am just used to authentic Mexican Food made in a kitchen, not Subway style in front of me.The food was mediocre, nothing I will be going back for. For the price I paid for what I got, I would rather go to a dine in authentic Mexican restaurant.There must have been at least 6 people working behind the preparation/food bar and the bar was a sloppy mess. I understand they are trying to work quickly and efficiently, and it was a busy time when I walked in, but the customer can see all of that. The customer is supposed to see that, otherwise it would not be set up that way. They were slopping food all over the place, mixing items.Once I paid the exorbitant price I proceeded to search for a table. There were about 5 open, every single one was filthy and needed to be wiped down. Have we not learned anything from COVID??The napkin dispenser was empty; I had to alert the cashier to that as well as the dirty tables. Several minutes later, another employee came out to attend to these duties, but her first priority was to fill the napkins instead of cleaning the tables. Did I mention I was there at a busy time, when customers would be searching for a clean table to sit at?Parking is plentiful, the location easily visible.
Food is decent, standard Pancheros quality and expectations.Might want to remind employees to not adjust their breast in their bra when they are at the register.... That was kind of weird.
This is the best burrito spot in Dubuque- the staff is friendly, efficient, and fun. Great customer service and delish food!
We had a good lunch. Clean and quick. Midranger priced.
Friendly staff and good food - and portions are huge.
Great burritos and quesadillas.
My first time there. The food was delicious! And the employees were very quick, kind, and helpful.
Ordered 2 burritos for delivery, they are ICE cold in the center. Not even a bit warm. It literally is like it was refrigerated.. I hope not.. Disappointment. I used to like this place. Too expensive for cold burritos.
I usually love this location. This time I wasn’t amused at all. Three teens who obviously didn’t wanna work. Food was dry. Not worth the drive.
The food is decent. But it would be nice to get your food when you order through delivery. I’ve had multiple orders not make it to me.