Subway

3605 Merle Hay Rd, Des Moines - 50310
79 reviews
Sandwich Shop
(515) 278-0556

Seems to make up their own coupon policy and posts restriction in addition to what is printed on the newspaper coupons.

There was a charming young lad by the name of Ankush that assisted in making my sandwich. Everything was perfect and fresh. Highly recommend, excellent customer service. Will be returning to this location next time I was a footling inside of me. Thank you for everything, I'll be back for another meatball sub with tuna!

Food was actually quite fresh and quick out the drive up window. Best sub I've had in over 2 years

Won’t come back just because communication is not good I kept telling the size I needed and he ended up making us all foot longs and made it a expensive meal for me that I wasn’t wanting to pay .

My steak sub was delicious! Very good food!

I've been here twice within the last week and my orders both times were incorrect. The first time my sandwich, which was a Veggie Delight, was only missing a few things (tomatoes, pickles and black olives). So I figured I would give the place a second chance tonight. I ordered the same thing, a veggie delight - minus the cucumber and add banana peppers, pickles, black olives and ranch. When I got home I opened the sandwich and it was nothing but banana peppers, pickles, black olives, CUCUMBERS and ranch. There were no veggies that come on the veggie delight at all. Like how do you mess up an order that bad?? I will no longer be visiting this location. If I'm paying for food, I want it to be what I ordered.

The food was ready by the time indicated when I placed the order, didn't have any interaction with the staff, food was satisfactory.

Just got my food delivered, ordered through the app, and just everything was wrong. They threw together the sandwiches sloppily, they were cold so I doubt they toasted them like we ordered, wrong ingredients. Like how do you forget the bacon on a Chicken, BACON, Ranch sandwhich?? We even called this location to complain and they apparently couldn't give us a refund?, but instead wanted us to drive out there to receive new sandwiches. If I had the time to drive to the store I wouldn't have ordered delivery in the first place.Also, I understand everyone needs a job, but you shouldn't be working in a customer service job if you're barley understood. I couldn't even understand the driver while he was apparently just trying to say he was outside. I had to ask him 4 times to repeat himself, and the lady who answered the phone at the store was talking way too fast, and had to be asked to slow down multiple times.Honestly very disappointed. Only ordered from this location cause they offered delivery, clearly it was a mistake. I'd rather drive half an hour to a quality location.

Person who was helping me was very kind and friendly.

Loved this Subway location. It was very clean. The staff was friendly. It was one of the best locations we have visited