Subway

1221 Keosauqua Way Suite A, Des Moines - 50309
77 reviews
Sandwich Shop
(515) 244-3333

Please close this place. U go through drive through they never even come to take your order pull up to window gonna have the nerve can u back up and we take your order. Hell no. Never again close this place. Unprofessional. I wish I could give no stars. -0

Pretty sure the guy who made my sandwich was incredibly high. And incredibly rude! He had his AirPod in the entire time and was singing, not really paying attention to what I was saying. The other girl behind the counter was on her phone the whole time and had her feet up on the counter. Also I got a drink and the dispenser was out of the correct size top. I asked for one and no one did anything.

We ordered a delivery through doordash and both sandwiches were completely wrong. None of the toppings were correct and neither sandwich was toasted. That part isn't even what bothered me. It's the fact that they WROTE ON THE SUBWAY RECEIPT THAT THEY WERE OUT OF THE INGREDIENTS TO MAKE THE SANDWICH BUT STILL CHARGED ME FOR ALL THE EXTRAS. Who runs out of mayonnaise, honey mustard, pickles, vinaigrette, and a toaster oven? Had I known that I could only have an untoasted sandwich with only steak, I wouldn't have paid for it. How hard is it to make a sandwich? Or even just be honest people?

Stay away from this Subway. Rude staff, you won’t even be acknowledged when you’ve been the only one standing in line. Sandwich’s are made poorly. Sign is on, but doors are locked, google mentions dine in. This has happened on several occasions.

We went there on Friday night. Should have known it was going to not be a good experience. Only 1 customer at 6:30. 3 young employees... the guy was very rude. He had his ear bud in, singing when we were trying to order, laughing and just overall rude. One of the female employees was sleeping in a booth and when we got inside the guy went went over and kicked her and told her to wake up. I think they were all high or something. We will never go there again.

published to 10 pm - showed up at 9, lights are on - drive through no one answered, as I went to park and go inside watch the employee lock the door and walk away. guess he wasn't planning on making any sandwiches his last hour of work as he just watched me while he was eating. Sign on door clearly says open until 10 pm.

Food was rotting right before my eyes. Lazy night staff without masks or hair nets

I went to get two sandwiches that I had ordered for pickup. There was a sign that said drive thru open, so I went to the drive thru. I heard a worker literally screaming from inside that the drive thru is not open. She later comes to the window to tell me that I need to come inside. 1. Don’t scream at me for your mistakes. Sandwiches weren’t good either.

Was there on week day was waiting in drive thru for around 20 minute’s 2 other cars were behind me 1 ended up leaving other one came was still waiting then the young lady finally decided to answer with kind of a attitude like mad was very rude called back later trying to speak to manager and said she was daughter so I feel like it could be a mess inside there

They never have the ingredients on store and close 2 hours earlier than they are supposed to every weekend