Pizza is so good every time and delivered on time. I like the app telling me when my pizza will arrive.
Their new pizza, “The Edge” was great. A little bit pricey, but very tasty.
I had not had Pizza Hut in 12 years. I ordered the Edge Pizza and it was fantastic and looked like the photo!!
Order for delivery to find out that they didn’t have a delivery driver , if they have a driver they should of said it in the beginning.. time is money and should not be wasted people do get hungry
The people at PH are very nice and the pizza was great! Update: I have stopped ordering from this location. Have ordered pizza for delivery or pickup many times. Pizza is really good if you get it but more than once I never got my order. I had to run to Casey’s to get pizza at 9PM. Supper was late but good!
We order pizza last night it was big deal the food was not good the pizza was little doey and later on I was throwing it up and my other half was throwing up I will never order pizza from any pizza hut again
There was a mistake with my order. I ordered original Pan pizza crust and instead I received a pizza with hand tossed crust.
fast service and friendly. not every place has customer service.. but every employee asked me if I had been helped and got me out the door quickly. I appreciate your service
The last two orders I placed with pizza hut (on their app) showed that the food would get delivered within 35/45 minutes. After 50 minutes, 45 of which the app stated that the order was being prepared, I called to check and make sure that the food wasn't forgotten (the first time it was), and the gentleman on the phone said "oh the app always lies, were actually 2 hours behind (Wednesday night at 8pm), but we can start making your order now, but it's going to be awhile before someone can bring it to you; so, what do ya want to do?" The employee was rude, and seemed like he could care less about the customer experience. I cancelled the order. After having a horrible experience twice, I will never order from them again. If you want pizza within a decent time, a good customer experience, and that actually matches the time displayed on an online order, don't go to Pizza Hut on Douglas in Urbandale.
The service was good. No menu board or prices listed. My pizza was ready ahead of schedule and the delivery staff was very busy.