The pho was good but the service/atmosphere was not.The wait to order was about 20 minutes and then once the food was dropped off we were never checked on and we ordered food to go that ended up being made incorrectly. There were crumbs and smeared sauce on the table we were sat at.The pho makes it worth it but if you are looking for a nice experience at all, this it not it.
Restaurant was very dirty, the tables are all worn out and the colors are coming off. The seats were some what overused and ripped. The waiter wasn't too friendly...she just seated us and then came back within a few minutes to take out order and gave us a look like she was in a hurry and that we should just pick something or place our order quick.Overall the food was okay, the pho has somewhat of a flavor but I think it was a little too beefy for my liking. Egg rolls were good and crispy.
Terrible service. We were the first group waiting for a table and there were two other groups behind us. Took about 7-8 min for servers to notice everyone by the door because of a trifold divider that blocked all of us from being seen. Once we were seated, we noticed that everyone that was behind us got their drinks, menus, etc. The servers just kept walking past us. After 15 min of waiting, I went up to the front and had to ask for our menus and drinks. It took another 20min for us to get our orders taken, AND that was only because we waived them over. Our food didnt arrive until 40min late (we ordered pho.) My pho was salty. First and last time going there. Good luck ya!
Love the Pho broth and how my BF seasons it with the condiments on they have on each table. Many places dont offer the condiments like hoisin, chili paste, fish sauce etc. Vietnames "eggrolls" are good as well. Ask for nuoc mam sauce to dip in.(Bathroom is awfully dirty though ?)
Service is typically friendly.Pho was ok. The noodle is of good quality with the right amount of bounciness. The soup is not flavorful, just salty. The meat is too well cooked by the time it reached me and I had ordered rare beef brisket. The bean sprout and herbs given was just the right amount.Overall, it’s pho is very average.
This place is the number 1 spot in DSM for pho for a reason. They’re always packed, always busy, consistently accurate and delicious. They work hard and passionately and it’s conveyed in every dish.
One of the best pho ? I've had in Des Moines. It came out steaming hot and delicious. My guest tried the noodles with chicken, beef, and seafood. They really enjoyed it. Staff was polite and attentive. There was a consistent stream of groups of people dining in, which tells me it has more food to explore as it has repeat customers. Will definitely eat there again.
I would say the food is good, customer service is okay, most days. But the place is filthy dirty. The condiment trays are so gross and greasy. It's a turn off. But this is my husband's favorite place to eat at.
Awesome, authentic food with very friendly staff. Highly recommend!
Loved my beef pho and taro smoothie