I just don’t understand how this location has a 4⭐️ rating…I have been the sole customer, in person, and have waited for over a half hour for them to screw up my order! I have waited an hour and a half (I live less than five minutes away) for them to deliver - that’s right, you guessed it - a messed up order! I have even gone to pick up an online order from this location - and got two out of three accurate sandwiches, with the inaccuracy of the third sandwich off the charts!!! Were it not for the proximity to home, I would probably stop going to this particular Jimmy Johns altogether…
They are awesome. And I won't take back my five star review BUT since I made my review, twice in the last two weeks they've forgotten some piece of my order ? last week a cookie was left out and today my chips were left out. It's so weird because they've never made a mistake on my order and now this ?
Easily the worst jimmy johns ive ever been to, maybe the worst fast food place i have been to as well. Trashy.
In the past year there have been consistent repeated errors on our orders. They are no longer freaky fast. But they are freaky slow. They take 30 minutes to deliver in extremely close proximity. One time we placed an order online and it said it would be here tomorrow. They were open....it was before 6pm. I had to call ...even then it took atleast an hour AFTER I called! Another time the girl delivering the food was strung out on drugs.They always leave stuff out of the order. I am starting to think it is deliberate. They say they'll bring it back to us. One time in the past year that did actually happen. All the rest....never see them again. You pay for items you never receive. You call the store and they won't make it right.We always give a 20% tip. I will not purchase from them again...in store...delivery...anything.Don't leave a message telling me to go to another page and fill out feedback. This is your feedback. I don'tknow what kind of business you are running. But it doesn't appear to be a good one. I wouldn't shop at this store.
Wouldn't even give it a1 star. Can't believe the hours Google says because went there prior to 9 and was told they were closed. Won't be bothering to spend my money there for sure
the customer service was terrible when ordering food, but when got up to window it was a tad bit better
Partial order delivered late and sub par customer resolution. We should have looked in the bag before we gave a very good tip. They should give that tip back based on this experience or they should have gave us a credit for a sandwich on top of delivering what was ordered which was now extremely late. Last time I order JJ from this location, just not worth the experience.
They were not deliver 2 miles five minutes away. And top it off they were not busy no cars in the parking lot no customers inside
Good sandwich for the price, but the bread was a little dry.
I tried the Beefy Black and Bleu. It was good. Just wish it was heated/warmed.Staff were friendly and helpful.