Went through drive thru. Knowledgeable of order despite a few chaotic drivers. Handled a grumpy overbearing overdemanding person extremely well. Older man was extremely rude, yet staff was courteous at all times, tried hard to please him, & still had him served, waited on multiple times, did whatever they could to make him happy, & on his way in a timely manner. Very impressive. I would've lost patience, yet they helped him with a smile knowing he was just wrong & rude! Kudos to the staff on this one Food was good too!
I really, really dislike the double drive thru. It seems it makes waits longer. Leads to confusion on orders and makes the drive thru experience worse.
Now you have to order inside by pressing your own buttons and then still have to pay at the desk. And the last time I was there I got two wrong things and not what I ordered and it's not the first time that's happened
Friendly staff and customers. My grandson was treated with a 4 piece chicken nuggets and a ice cream cone. Clean and food was hot and fresh.
Customer service was horrible! I had to go back to the line twice to get what I ordered to be right still wasn’t right , got the window slammed in my face three times ! & the girl at the window yelled at me about an order that wasn’t even mine! Do better!!
Went through the right lane and they wouldn't take my order. After 3 cars ordered through the left lane I left. As I drove past the window on the right lane I yelled to tell them that nobody was taking the orders on that lane. The guy yelled back at me that it wasn't him. I was just letting him know about the problem. That was totally inappropriate. I think maybe the intercom was shut off. But Instead of thanking me for letting him know he clearly didn't care.
Customer service has been really good lately. Every fast food restaurant makes mistakes but the employees here are really helpful when something isn't quite right. Clean too!
As a dasher I find that employees are quick, efficient, and provide my customers with the correct orders consistently. Especially when dealing with Olivia. Way to go keep up the great service!
Most of the time they are point on this time the fries were way to salty my crispy deluxe chicken turned out to be spicy which I cant eat because of stomach problems so there goes 14.00 down the drain on food I couldnt eat. Told them about it the next time I went in all I got was oh sorry.
Fresh fries were great ?Cone served property. Nuggets could have been hotter. They remembered my sauce and napkins. Refreshing water?