Full disclosure, I don't think I have been to this building since it became Happy Joe's. We live close to it and get food delivered from time to time but generally don't dine in. My 8 year old picked Happy Joes for dinner on her birthday (Friday 7/1), she made the decision pretty last minute but we went as a group of 4 at 5:30pm despite the fact that we had 7pm movie tickets.We were pretty simple overall, we ordered one large 1/2 sausage 1/2 Pepperoni and a Personal sized Happy Joe Special for my 13 year old that tagged along. Both pizzas were very good, no shortage of cheese or toppings, piping hot, perfectly cooked pan crust...literally everything a pizza should be. Our waitress was perfectly attentive; around enough that drinks didn't run dry but not enough to be annoying. She was also handling a group of 25 or so adults that seemed to order roughly one of everything on the menu and seemed, generally speaking, pretty needy.I feel it is worth mentioning that we DID NOT once mention the fact that we were in a rush or had a movie to get to, frankly its not her problem that as a 39 year old father of 4 I can get my act together and get out of the house early enough to not be rushed between dinner and the movie. :) All in all we were in and out in 45 minutes and made it to the movie on time.Overall this was a great experience and we will definitely be making a point to dine in more often. 100% recommend!(Apologies for the lacking pictures, I didn't really have any plans on writing a review)
This place is absolute trash! I will never return or spend another penny with the happy Joe's franchise. How dare your management team call an individual with intellectual impairments retarded. Absolutely unacceptable and completely frowned upon. Corporate office WILL be notified. Happy Joe's I hope this individual chooses to SUE you for discrimination.
Great customer service! Food is ok! But a little pricey.
Happy Joe's is one of our favorite places, sadly, it has gotten so expensive it is not a logical place to go anymore. $5 for a fountain drink is insane. We had a coupon for a free cheese Stix with the purchase of a large pizza and got 2 fountain drinks and it was $50 before the tip.
Staff Is Very Lazy And Rude. I Had Ordered A Pizza And They Got The Order Wrong When We Called To Complain We Got A Rude Employee Who Said That’s Not What We Ordered And Hung Up On Us. After Already Waiting 15 Minutes For Someone To Even Come To The Front So We Could Receive Our Pizza. We Got A Wrong Pizza That Was Cold And Horrible Customer Service. Also While Waiting Inside For A Remake Of The Order The Employees We’re Sitting Around Discussing Inappropriate Things As Well As Using A Lot Of Profanity Well Within Earshot Of Customers. Horrible Experience.
I literally called placed an order the person repeated the order back to me and gave me a total and then I sat outside for 35 minutes for the manager to come out and tell me they never got an order for that and there was nothing he could do until the next day. Absolutely ridiculous. I had to figure out a last minute dinner for my family all because one person couldn't do their job correctly. Instead of someone coming to the drive-thru window to talk to me I had to get out and knock on it and stop a worker who was on his way out to let him know hey I'm supposed to have pizzas. I do not feel the situation was handled correctly. Will definitely rethink visiting this location
If I could give a negative 5 stars it still wouldn't be ENOUGH! We had a party of 10 and we sat! Didn't get drinks for over a half hour! Ordered our food which took almost 45 minutes! Now we are waiting to pay the bill! We have been here for 2 hours and 40 minutes! Service we ABSOLUTELY HORRIBLE!!!
Disaster, the google search listed as open. Tried 2 other locations in Quad city area and they were done accepting orders at 8pm and said to go to W Locust location. Phone rang busy so went and they were shut up tight as a drum. WHY!
Sort staffed got my order wrong and. Served my Lil Joe to me on a small pizza pan
The manager should never insult an employee to guests. If she’s new, try training her instead of saying don’t ask her for anything or saying she doesn’t know what she is doing. This happened 5 times in our 45 min wait for a pizza we ordered online! That they never received. But it also took me asking 3 times and 15 minutes to find out our pizza order wasn’t received.. Napkins were being taken off bused tables and restocked in the ‘clean’ napkin pile. The one table in there kept having to get up and asking for things they had already requested. Very very disappointing. Oh and never was I offered a discount or coupon or anything for my 45 min wait on a pizza that was supposed to be a pick up. To bad