The bowling lanes were all broken and we weren’t notified beforehand.
We had been here in the past and always enjoyed our time. We reserved the VIP bowling area as we had 4 kids and 4 adults. We reserved 2 hours..Even though that area is expensive we had to go down to the bar area to get our own drinks. Not that big of a deal. Then we ordered some pizza and pretzels for the kids. Well…. Since there was only 1 person down there you can imagine how that went….. the VIP area lanes kept messing up and needing to be reset. The balls kept getting stuck in the back. The one lane completely shut down in the middle of our second game. The guys were back there for a long time trying to get it fixed but it never did start functioning correctly. We just have up playing on our lane. They said a couple of times they were trying to give us more time. That never happened. But we were good and just wanted to leave. One would think they would have compedmost or all of the second hour ($150 per hour), but they didn’t. Instead the comped our food. (Maybe $60). Some of the food should have been comped as well because the pretzels were cold inside and the beer cheese that they came with was barely warm and super clumpy. Very disgusting looking. Suffice it to say we will not be visiting this establishment again and they should definitely close the VIP area until that area can be maintained appropriately!
An absolute waste of time and lack of managing. Went in for a bachelor party and had a reservation from 5-7 for bowling. They had no employees present to work the bowling alley and asked if we would mind pushing the start time of our bowling to 6 and asked us to wait in their lobby. We sat and waited until 6:30 for a worker to finally show up only to have the worker say they would not honor our reservation because it was past 5 and they were booked out and were only going to use two lanes tonight out of their 6. After taking to the highly untrained and rude manager she told us she would talk to him and came back up to say there was nothing she would or could do about it. We will not be back, hopefully they can find some competent management for future guests.
6/8 lanes not working. Need to get that figured out.
Everything was great except half the lanes were out of order/not working. Bartenders were super nice and friendly and drinks were delicious. I would definitely go back if they fixed the issues with the lanes.
I wish I could give this more stars because the staff and bar and music is fantastic. The reason that I am giving this one star is because the bowling alleys need maintenance. There is no oil on the lanes so the bowling experience itself is bad.
Blackhawk bowl is a great place to be. I wish I could give it more stars because the staff is extremely nice and friendly. The drink selection is quite good too. My review is purely based on the bowling lanes. If you actually care about bowling do not go here. There is not a drop of oil on the lanes. If you throw the ball with any amount of spin it will go directly into the gutter because it just catches dry spots.
Very pleasant venue for bowling birthday party.Enjoyed my visit very much. Ball selection was a little tight on the finger holes but the evening was a great success anyway.
They need to oil the lanes, but it is still a good time.
Always love the bowling alley in the basement!