The customer service was great I appreciate how friendly and quick the waitress was. The food was fresh. It wasn't too busy. I really enjoyed my evening
I rarely eat at chain restaurants because it’s almost like over priced fast food. However, I decided to stop and grab dinner ToGo for my family at the Kimberley location one night… We’ve been 5 times since! I love this location and it makes me love Applebees. Food is hot, fresh, well prepared, and seasoned properly. The cooks at this location are doing outstanding and the waitresses are amazing as well. Thank you making such a Great experience Every time we come!
Great service - staff is friendly and efficient. Steak is cooked to the desired temperature, and the appetizers are tasty!
the staffing has going down hill. between the cooks to waiter. the hosts did great to find a clean table. wife and my self got the 2 for 22. two 8 oz steaks meals. nuke warm by the time it was received to the table. Every time we need refills. had to find a different waiter.
Service a little weak, food mediocre. To be fair, the restaurant claims "staffing shortage " and I don't doubt that, but the last two times we went here, the food is just not that good. Entrees were average at best, fries were almost cold, cole slaw terrible--couldn't eat it. We won't be back for quite a while.
First they knew to sit an adult away from all the families, great start. Appetizers were great and the main course was amazing. The waitress Kiera W, was second to none!
I got the wrong food. We waited a long while for our food. But I felt that the 20% discount on the bill was sufficient compensation. Our server was new but his service was good. Getting the wrong food is not always a deal breaker. Keep up the good work.
For an empty restaurant not sure as to why everyone is seated on the same side with others around you.People next to us were loudI'll get up and move if it happens againFood was ok
Make sure to come after 9 for great deals. Really good fries and boneless wings. Service could use some work but they are all friendly. Definitely would come again
Order online for delivery. It does not state this is Doordash or any other delivery service. Had I known I would of not use delivery or order from them. I did not get my complete order. So no mashed potatoes for my 1yr old grandbaby. I called them they tell me they don't have anything to do with the delivery service, hey but you did have something to do with packing up my order. They tell me I have to come pick it up. The whole reason for delivery is as because I can't go out. Ugh! Then I decided to order something different, Lord take the wheel. The chicken was so dry I think it was cooked yesterday. Ugh! Happy Friday!