My cheeseburgers were barely warm. The car ahead of me and the two behind me, we filled all 4 wait spots for our food. So if it wasn't ready, why was it barely warm?
Food can be fresh sometimes but it tastes worse fresh because every kid that ate mcdonald’s during their childhood adapted to the cold non refreshing taste. Also i would give a 3 star but they clean their ice cream machine to early in the day even though they know that they would make one hundred extra dollars each night because every teenager wants that nice quickly made ice cream. Also please fix your phone.
It's a shame to walk in a restaurant and see three people leaning on a counter and the ENTIRE lobby is dirty. Drink station DIRTY. Tables most DIRTY. Floors DIRTY. Dead bugs on the floor. It's a house fly. NOTHIN MORE. I don't think anyone that works here has respect for the job they do. At the job they chose. Job didn't chose them.
June 12th 2022 3:45 pm. I was at front counter and was approached by a very aggressive impolite, rude staff member. She muttered "you must use kiosk, I can't do 3 4 5 things!" With a really unfriendly, unwilling to help expression and in front of another customer as if i was her little child. I totally understood these timing but she could've just ask without an attitude or unpleasant expression. I simply walk out, with a staff like that running the restaurant, would the food taste good had I order it? I don't think so. Back in my days working for McDonald's in the 90s I burned myself on the grill flipping 29 cents hamburgers and 39 cents cheeseburgers on deal days. I don't remember myself giving any customers experience where they simply walk out. That's asham. I travel for work and if you folks from here ever go west, visit IN and OUT burgers, After this experience here from this restaurant, I really miss them. But don't get me wrong there are great McDonald's employees, it's just that they're really rare now.
Website says closes at 11. Got there at 10:30. It was a ghost town. Update your times online or stay open until the time that is listed. Bad ownership if a customer needs to tell you this. You might want to consider a new line of work.
Could not hear while ordering at the drive-thru. Ordered A coke but got a chocolate milk. Apple slices and fries were ordered but only apple slices were given.
Pulled up to go thru drive thru 5/20/22 at about 10pm and noticed a young lady standing half way out the door smoking a cigarette with a headset on. Shirt looked like she had been playing in the fry oil! Pulled up to speaker and waited after a lil bit I say at least you can acknowledge me! I understand you're smoking I get it but at least acknowledge me! She interrupts me very rudely and says I did acknowledge you and everything else was mumbled! I pull back round and she's still outside! She then says something else and then runs inside because she didn't want me to take a picture of her I didn't even have my phone out! But makes me wonder how many others did she treat like this and how many took her pic!? She needs no job with the public!
How do I order a meal and get old food. Should of knew better as long as I waited in the drive thru something bad was about to happen. My burgers weren't wrapped old fries. Where was the manager that okd this to go out the window like this. So disappointed. Shouldn't even be one star. Nasty fries probably been there too long to serve. Someone needs better training to wrap a burger. Let me get ahold of supervisors.
This location just needs to be shutdown. Have stopped a few times last 2 months as it was convenient location. Twice I got the wrong order and then last night at 9:45 sat at drive through with all the lights on nobody ever answered me. Google says 24 hours, if its not, change it! Shortage of staff is not an excuse for this location.
Don't try and get an Oreo McFlurry through the drive-thru after the lobby shuts down. Conveniently every night they are cleaning the machine. The place is only open for another 2 hours clean it then.