I've heard really good reviews on Freddy's burgers for awhile. They were better than I thought. Their frozen custards make me want to keep coming back every week. The restaurant inside had a retro feel to it.The best thing besides their food is their customer service. A young girl named Octavia served me and she was very polite and had the biggest smile on her face the whole way through my order. Everyone worked so well together as a team.Without a doubt, Freddy's is one of my favorite places to get together for friends and food.
Our baseball team visited this restaurant on Saturday evening at 10:00. We were impressed with the quick service we received. I was surprised to see the restaurant staffed to handle the business because lately all restaurants are struggling with staffing but not this location. Kuddos to Ariel our cashier she was cheerful and happy to see us. Our team will definitely visit again.
Absolutely love this place! I ordered food in the dining room, and Ariel came to check on me to let me know when my order was going to be ready. She also had a big smile on her face, and told me to have a great day once my food was done! Will definitely be coming back!
Tasty food and custard! I have celiac and they can accommodate. Staff is friendly, professional, and fast. My go to fast food chain when I need a yummy and quick lunch. Ariel rocks at managing too!!!
Had a girl named Emily take my orders through drive thru this morning. She was very kind and personable. Never had someone hold an actual conversation with me while waiting for my food. Appreciate everything Freddys does for their customers. Thank you guys.
Emily needs a raise! She was a fabulous order taker in the drive through, the best I've ever seen in any fast food establishment. Highly impressed by her personable approach, which then puts you in a great mood to the wait for your food, regardless of wait times.
nice menu friendly service easy seating eat in or to-go good ice cream possibilities, too (a return customer)
Ate at this location the other day after my hair appointment, and I was very happy with my experience. Lobby was clean and tidy. Employees were friendly, great soda selections. The food was spectacular. Best fast food I’ve tasted here in Cedar Rapids. The food was freshly made. Wasn’t sitting in a warmer all day. The chili cheese fries hit the spot. I’ll definitely be planning on visiting again sometime soon!! Keep up the good work and good service!
Very poor customer service..order food and messed up order and called Sunday a few times and no answer and mailbox was full to leave message..I called today and they said they couldn’t do anything about it since it was a couple of days out..what type of business does that..not like it was a week out or so..couldn’t call earlier cause busy and let them know and still nothing..will not go there again..
Great smash burgers (and yes, they're probably steak burgers as advertised but they can be both at the same time), but their fry sauce is to die for. Make sure you get a concrete when you come, you will not be disappointed