I went to Five guys last week, Tuesday evening I believe it was. I just wanted their famous French fries, known for quality, flavor, and QUANTITY. Let's face it, they are known for the extras in the bag, the generous portion I'm sure I'm not alone in saying I've grown accustomed to.Well, let's be clear, those days are OVER! I ordered a medium, knowing that would be more than I needed and sure to satisfy my french fry craving. Big disappointing mistake. I got less than half the normal amount of fries. My cup wasn't full, and it surely did not "runneth over!"I wish I could say it was a one time experience but my bestie confirmed by the photo of her sad sack of fries, that this is the new norm. I'm sorry but $4.00 is steep for potatoes!!I will be satisfying my French fry craving elsewhere and I have found my new spot already!!
Recently move from Portage to Valparaiso, wish the five guys there could of come with me...3rd time trying to give the benefit of the doubt to Valpo, but this time I had to work over, hubby grabbed 5 guys for dinner... they got my burger wrong no surprise there...(I have allergies) because of this my hubby had to go back and get it replaced so now his burger is cold, fries are cold all because they couldn't read a ticket and will only replace my sandwich... You have lost a regular customer...
Always love 5 Guys burgers. I drive 25 minutes one way just to enjoy a real beef hamburger ?. The fries never make it home!
over priced gross food didn't even get my order right and I spent $33 very salty fries for what I got will not be back they didn't care it was wrong
Service was slow, burgers were not made as requested they were out of supply's for shakes. Not the first poor experience but the second. Unfortunately quality and quantity have gone down at this establishment.
Ordered food for my family and paid. Gentleman who took my order was not very friendly. Sat down and waited for my order. After hearing numbers being called that was ordered after mine , I went to the counter to ask what was going on with my order and no one could explain and employees acted as if it was no big deal. I finally got my order and left. I opened my hamburgers and found that the hamburger was crisp and burned. If that is how food is cooked and customers are treated at your restaurant, I will go to McDonald’s and pay less money
Red Robin will make you sit outside for 45 minutes so they don't offend liberals with masks but five guys has better burgers and doesn't make you wait to appease the crybabies. Using every other table is like buying in bulk and throwing half of it away. My time is money. Serve me or lose customer base end of story. Tired of these billion dollar chains taking advantage of my patience.
Red Robin will make you sit outside for 45 minutes so they don't offend liberals with masks but five guys has better burgers and doesn't make you wait to appease the crybabies. Using every other table is like buying in bulk and throwing half of it away. My time is money. Serve me or lose customer base end of story. Tired of these billion dollar chains taking advantage of my patience.
Great food that cooks quick! Little cheeseburger is the single, cheeseburger is a double which is a kind of strange. Anyway, it's very tasty and worth getting once in a while.
Nice employees. I love how they give you so much fries.