So this is how you serve someone's food? Then when I called and asked for a manager what I'm guessing is a high schooler answers the phone with a hello. I had to ask for his name because it was obvious he wasn't going to offer it to me like a "manager" would. He proceeds to tell me that it looks like dog food because they have to check if the chicken is actually cooked. High school or not stop joking around over the intercom while you're taking orders. I was these kids age once but I took my jobs seriously cause I never wanted to get in trouble for goofing off. When you're at work you should have fun. But don't let it affect your job or inconvenience patrons. Don't think it's worth another try at all.
Most times it's good food. Dealing with 12 year olds taking your order and making your food is tough sometimes when they have attitude. Today apparently they messed up another girls order and her 3rd attempt thru drive thru, they either got it right or she gave up (hear everything next in line). I paid for 3 items and when I pulled up they gave me 2. I asked for my 3rd paid item and she was clearly annoyed to get me my 3rd but did. Kinda.... $3.00 for a plain Sunday is crazy enough but because she was annoyed with previous person I got shorted and I got her attitude... I'll add a pic. Ps... I only buy the Sunday because REGULARLY if I buy the $1.20 pup cup it's barely a splash in the bottom of a cup. It's never offered, except one time, and paying $1.20 for a 10cent item seems dumb. So $3.00 for a sundae seems to feel better, at least till today. Smh. Kids suck. I feel for the owner cause he seems nice and tries, but only so much you can do with staffing options I guess. Also, it was VERY slow,, Only one vehicle when I pulled in and it took em 3 tries with her... idk
This is the second time we’ve gone and ordered glazed tenders and get home to plain ones.
Always great food and great friendly staff.
Always great to get a special with a drink and dessert. Tasty food and great desserts.
Super slow even when the order is called in ahead. For some reason the little girl working the drive through thought her attitude was necessary which I don’t appreciate.
Do not eat here me and my family ate here now we all have the runs it’s terrible
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Good food especially the Chicken Tenders!!
Always great, always punctual. Love this DQ location out of all Valpo locations