stopped in after a day at the waterpark... was told it would be a "few" so we waited..... and waited.... the lady never said anything more to us. A dunkin employee said yea it will probably be an hour? I'm confused as to why it would take an hour to scoop some ice cream for us? I'm also confused as to how a "few" is 60 mins and not 2 to 3 mins. keep in mind we were the only ppl inside the building besides the workers. so im a little confused, but it's okay you lost the business and we will go else where next time as well.
I bought 2 small cake for fathers day. Paid over $55.00. For both. Very small cakes. They tasted old ( the cake inside) the cake was mostly the fatty whipped cream. Won't be back
Customer service is awful at this location. I understand teenagers/young adults think they have a lot of better things to do, but when you’re at work I imagine Baskin Robbin’s requires you to be helpful, and knowledgeable, and those are two things they are not here. They need adult supervision here for sure.
BR is well known for great ice cream, it can easily rival Coldstone
Customer service is not a prioriy here.
It is cool and ice cream is yummy