Delivery driver to the East Race area was amazing. Not only did he fix a few mistakes, but he came back quickly to make sure I was happy! This guy is awesome! The food was fantastic too. Thank you!
Lost track of my order. Took about 10 minutes for 1 sandwich with no other customers inside the store.
Jimmy John's is suppose to be Freaky Fresh and Freaky Fast so when it comes to delivery they stick to a rather small location around the store. Ok, that's fine. My issue is when I placed an order at 2:30 then was notified at 3:05 that it was on the way to me so I wait and I don't hear anything so at 3:30 I check the distance on Google Maps which say it's a 5 minute drive or an 8 minute bike ride (since I know the delivery people will often ride a bike) I then call the location and that's when I find out the delivery person who is riding a bike is making 4 deliverys on this trip. I don't have a problem that they did this what I have an issue with is not being notified of the delay. Needless to say NEVER order from this location if on a work lunch break unless you order a decent time before clocking out.
It's Jimmy John's, so you probably already know if you like the food or not. They seem to have a pension for hiring people who are bad at customer service.
Overall the best Jimmy John's I've ever been to! I've stopped in a few times and no matter who rings me up I always get a hello and a friendly interaction
I feel bad for the owner of this place, you have employees that very obviously don’t want to be there. I made one small change to my order and it was a big deal and the guy threw the bread down at the register. Also a terrible branding on Jimmy John’s. I’ll never be back.
Slowest delivery ever. Freaky Fast? What a joke this location is.
Absolutely terrible service. We walked up and the doors were locked with the workers out front smoking. It was 6:30p. We asked if they were closed and they said yes cause their driver was gone. Someone then came from inside and unlocked the door, said we could come in, and called the employees in. We ordered two sandwiches and waited for 10 minutes. After leaving we realized that they completely botched our order. Management seemed nonexistent. I don't know how much longer this store will last without an intervention.
Delivery drivers think front door is suite 502Food covered in black hairI’ll start ordering my food from somewhere elseThis is why tipping before delivery is wrongI tossed at all out Waste of money
Store was cleen and had good service