I always get the same sandwich and it never changes, it is always awesome! I love the fries too but don't get them all the time. I love that everything is freshly made. ❤️
I have always loved Penn Station and we go to this one a couple of times a month. Tonight they made my sandwich wrong. I got it home and realized it had something on it I cannot have. I took it back and asked for it to be remade. I was frustrated, but never raised my voice. The girl making my sandwich walked down and was whispering to the girl who puts toppings on and they both laughed and then she walked back to the grill to make my sandwich. When my sandwich came out and ready to have toppings put on I was watching the process. The girl turned and stared at me then turned her back to block my view as she continued to work on my food. At that point I chose not to take that sandwich and requested a refund. I have no idea what she was laughing about and hiding while making my food. I did speak to the manager who apologized and was the only one who apologized. I understand help is hard to find but I do not trust them making food. Who knows what they will do to your food if they don’t like you or you upset them.
The only thing really wrong with this place is the fact that their prices are the only thing that’s “East Coast”. We ordered 2 regular subs, 2 regular lemonade’s and 1 medium (more like small) French fry and it was over $30….we’re done! Food is good but portions are down including what’s on your sub and prices are up, way up.
was greeted tonight with a dirty look from a staff member. other staff wasn’t very welcoming either. never experience this with the day shift when i usually come to grab food.
From Philly, not authentic hoagies. But the Italian was well prepared and the place was nice and clean.
Some of the people behind the counter are a bit abrasive. Secondly, the food quality has gone downhill.
Food and service were great. Dining room cleanliness was poor.
Meh. It was expe size for what it is and dirty
Ordered our food and they made a assumption that me and my family of four weren’t dining in by bagging our stuff to go. They also fed the family of four that came in after us before they gave us our food to go. Won’t be coming back to this penn station they apparently don’t know who’s dining in or whos ordering food to go.
Small fries was to high when I pulled them out of my bag I couldn't believe how small they was for the price I paid