Ok, before I start.... we are regulars .... by that I mean at least once a month. Chris Long is one of the managers and is always friendly. The menu is large with much diversity. Pork chops are great, so are the burritos as well as the fish. Service is always courteous and swift. Dinner for 2 with a 20% tip is around $44.00 bucks.Dr Bob Walsh
Ok, before I start.... we are regulars .... by that I mean at least once a month. Chris Long is one of the managers and is always friendly. The menu is large with much diversity. Pork chops are great, so are the burritos as well as the fish. Service is always courteous and swift. Dinner for 2 with a 20% tip is around $44.00 bucks. Dr Bob Walsh
Tumbleweed is a good restaurant. There apricot salsa is great. The service is always good.
As always great food. Service was excellent on this visit.
I won't be returning to this Tumbleweed for several reasons. I've never reviewed a restaurant before but this experience was bad enough that I had to say something. First, my table was somewhat dirty with leftover crumbs when I was seated. Then the wait for my server to first appear was nearly 10 minutes. Help is hard to find these days so I didn't even mention this. Now after ordering you're served the usual chips and salsa but these chips were as much chewy as crunchy; like they were stale or hadn't been fried properly. I munched on them anyway. Everything to this point I overlooked but I finally had to ask my server to check on my order after about a 20-25 minute wait. It arrived a few minutes later and when I bit into the beef burrito deluxe I found it had large chunks of raw onion that were bitter and so crispy it seemed like I was crunching celery.I decided I'd had enough and asked to see the manager. You'd think if a customer had a problem the manager would come immediately but it took about 10 minutes before she arrived. I then explained what had happened, only addressing the food quality. She proceeded to argue with me that the chips were fine and the burrito is supposed to be full of raw onions. Now I've been to Tumbleweed on numerous occasions and I've never had a burrito served to me like this one. I told her that I didn't want the order re-made so at this point she left without saying what she would do to correct it After another 10 minutes or so my server returned to tell me that they would not charge for the food and only charge me for my drink. I was OK with that as I just wanted to leave.So after over an hour of being in Tumbleweed I left hungry, frustrated and unhappy. Oh, and as I was about to leave a couple sitting across from me told me that they had a bad dining experience that evening as well.
Horrible management! Staff is not friendly at all. I have a disability and cannot stand for very long and waiting area was full so we grabbed a chair from the bar and set a little away from it since I had my grandchildren and the manager came over and told us we we couldn’t sit there because the waitress couldn’t get to the table by us to bring their food but we weren’t in the way of said table at all. I informed her we would have to then leave because I couldn’t stand because I have RA. She could have cared less. Didn’t even try to help put me in a different location. I have never seen someone not have any compassion for the disabled and to not try to accommodate them. I will never go back!
Made sure to ask if there was utensils in the bag...bc they've burned me before. Carryout person actually got offended when I asked if utensils were in the bag...bc I couldn't see them. Their reply was if they're not in there it would my first time ever... Of course, I get to work and there's no utensils. So I go back...and they couldn't be bothered to come back over to the carryout area...so someone else FINALLY got me some utensils. Needless to say...food was cold by the time I got my utensils.
My jalepeno burger was great!!!! The server rocked!!!! She kept my glass full the whole time!!!!! Ill for sure be back specially if the server that waited on us is there!! I wish i remembered her name.
I know it's specialty is Mexican but l chose cheeseburger....just wasn't good...done to my likeness.but they need to work on a good bun.
I ordered tacos and they tasted like someone dumped a whole shaker of pepper in it. The waitress did take it off my bill. The waitress was great.