There was hardly anyone seated when we came in and the hostess truly struggled to seat us. It took about five minutes. Then it kept getting worse. Our server was Mermaid Persephone, what a joke. She neglected our table and kept talking to this older couple behind us. Never asked if we needed anything. As soon as she greets you she wants your drink order and your meal order so she doesn’t have to come back. Oh and then she was discussing her worker comp, mermaid tails, and more with this older couple. She never even came to get our card because she couldn’t wait to talk about her adventures. The food was terrible and server was worse.
I would give this establishment a 1 piece if it were not for the kind Host at the front door(younger guy in glasses, new more about the specials and food then the manager and server) also the mushrooms although over fried were very tasty. Now on to my overall experience, Lack luster at best. The fries were soaked in Grease and very oily. the burger looked great but lacked in the flavor town department the burger tasted like water, as if it were froze and quickly dethawed! my son had a grilled cheese and the cheese had that old cheese taste(kind of sour).The most disappointing thing was that the manager did not know what grade steaks they served. I asked what grade they were, he asked what I meant so I responded "USDA choice, Prime?" he said and I quote "yes they are from the U.S." Very sad response from a steak house.
Probably one of the better spots here in Michigan city, I ordered a T-bone steak and it was great but the filet portion was so tiny it was almost non existent; further more they offer on their menu a filet mignon - petite, as it reads so I got to thinking….. I think they cut the filets off of the t-bones and sell them as a separate dish. It was delicious don’t get me wrong but it just wasn’t what it should be. Service was good and our waitress was attentive with a friendly atmosphere. I would return if I was near by.
The ribeye steak and Filet mignon was cooked to perfection. The server Von was very helpful enjoyable.
The food was bland, the salad tasted old, and the Margarita was watery. With their ratings being good, we expected much better food.
Ordered Cobb salad and Pepsi. Was given diet Pepsi and was charged for chicken on the salad. Menu clearly states chicken is included on the salad. Waitress tried blaming it on computer system. Had to get manager to correct bill. Waited longer for bill to get fixed than for the meal. Asked waitress to take Pepsi off bill since it was not what I ordered. She said she couldn't do that. Where has customer service gone?
Paid over $17 for a few strips of chicken and a few pieces of steak and a whole green bell pepper obviously, this is sad!! When you go to the restaurant to sit down and eat the proportions looks nothing like this, this was a to go order I am really disappointed and I feel like I wasted my money! I feel like they gave me the left over scraps!!
Good food. Good service. However, portions were small and I wouldn't say the food amazing or anything. Kinda plain with some dishes bordering on bland. Left satisfied but not in a rush to come back.
Charles H is a great waiter he recommended the sirloin steak which is so good. Way better than Texas Roadhouse
Great server, and steak was perfectly done! We will definitely be returning, and suggest the Ribeye for a delicious cut!!