There was NO sign on the door regarding Dunkin Donuts was drive thru only. So we had to get back in car and go thru the drive thru.We ordered a half dozen of glazed donuts and one coffee.We received a half dozen of chocolate donuts, and the cashier asked of four different times if we wanted coffee. Yes and a nod of the head is pretty must a universal acknowledgement...But she just wasn't getting it....
This is THE WORST DUNKIN' in NWI ! They never make my order right & they always have terrible attitudes ! I wouldn't recommend this location at all. I have so many horror stories.
The man working today was awesome! He deserves some praise and maybe even a raise.
Put up a sign that says they close at 5 PM today but when I tried to order 15 minutes before 5 PM they were already closed. I go here every other morning sometimes everything is great. Other times my order is messed up or even miss placed or forgotten. Hope the whole staff can get on the same page and run things more smoothly.
Been here 2 times and they literally can't get a single Carmel ice coffee. They just dumped regular sugar after the order was just cream and liquid sugar both times. It's down the street from me but I rather go farther out to actually have the order right. The employees are unprofessional at the window as well
Nothing fancy- just donuts. The nice lady who assisted me was great-I didn't get to eat any donuts because they were for customers. But I'm sure they were good- they usually are.
Decent products, just think the workers are overwhelmed most times, it pays to be patient and courteous...*after all they are making your food/drinks
The staff is rude and very unprofessional. They do not make coffee the way you ask then are rude when you correct them. The manager is very defensive when you try to get what you paid for. Receipt to prove. I could only imagine how much money they are loosing with this staff
Good place to get my morning Joe
Staff feels a little quick to rush you even if there is not a lot of customers. I don't interact enough to have an understanding if this is some how management or just the crew themselves, but otherwise no problems. this is not just one experience but multiple over months.it's been pretty enjoyable every time I visit. one time my order was definitely over cooked (croissant almost the same color as my skin in some places and darker in others ?, that's not good for bread yo), but as I said 90% of the time Broadway is on point!