Overall terrible experience. If you want to pay way too much for mediocre food and about 7 French fries then go ahead and waste your money. The generally rude staff and condescending 12 year old running the shift are a nice touch to round out the bad experience. Do better. I have a family of 7 that won't come back.
No sauces, no flavor. Go to Panda.
I just left charleys in south lake mall. I ordered a philly fry and it’s terrible! Worst food I’ve had from there thus far. I eat at charleys pretty often and know what the quality of the food is capable of but this was terrible. This was my first time at this particular location and I won’t be back. Wen I asked the lady why my cheese look like it was just scraped out of a can she said because it’s cheese wiz. It’s literally in chunks on top of my fries. I said my fries never looked like this before she says they always look like that. These ppl are very rude and the customer service is poor. If you hungry don’t eat here
I love the food. My favorite is the chicken California, it’s been my favorite for years. The lemonade is soo good too.
I love Charleys and have been craving it for 2 weeks. I was so excited to come here after work and I get there at 6:15. My husband and I waited at the front for a few minutes and were the only people in line. Finally someone came out from the back shouting “just so you know, no sandwiches anymore just drinks!” I’m not sure why they show they’re open until 7. I understand maybe closing at 6:30 to clean? But it wasn’t even 6:30? Very upset and let down. Love the sandwiches but rude employee and wrong close time advertised
Awesome place and very nice management
Great service,excellent food, cooked fresh, great management.
Ultimate fries are the bomb but the sandwich has no seasoning and it needs more mayo...
The food was great and staff was very friendly
Very horrible and rude employees , do yourself a favor and just stay away from this place.0 stars