Waited for 30 minutes just to place the order on the drive thru, another 45 minutes to receive the order. I Simply ordered the impossible slider, and requested no cheese no pickles on them, and requested the fries to be freshly cooked. What I got was burned fries, the impossible sliders were cooked with cheese and probably when they realized the mistake they removed the cheese while they were cooking, so they contaminated the impossible sliders with cheese and they gave it to me. But guess what, I have a habit of checking my food and take the food apart too, so I looked inside each slider and saw what was done, Pulled over the nearest trash I saw and throw it away. Didn't bother to go back to talk to people who don't have work ethic or even standards to treat their customers the way they did. And definitely will reach out to corporate to report that. I definitely don't recommend this location and one more thing, the impossible sliders were burned too.
I mistakenly stopped here this morning having forgotten the last recent stop at this location... This one though, will lose my business from any location for good.... After waiting 10 minutes (while they're serving cars BEHIND me out the other window), having been told that I'd have to wait longer because they dropped chicken rings rather than the onion rings I'd ordered, and when it finally came out the window, this is what it looked like! All in saying is, people we better prepare for the economic collapse that's upon us because with so many of these garbage people working everywhere these days, everyone has to be losing money and it's all gotta come to an end soon enough!
Long line in the drive through so we went in, all I was getting was 20 sliders fries and onion rings, took 30 minutes, I don’t blame them, I think the manager went on lunch, but orders could be ran a little better, overall the food was great and the manager handle the situation professionally.
Worse serviceRude , didnt even come up to the window to take my moneyNever did get my food
Horrible service. We were as nice as could be. They messed up our order and got a rude attitude with us over some onion rings…. They also cut us off while ordering and made us feel very rushed. We waited to order for Atleast 10 minutes
To start with the girl didn't know what she was talking about I asked for a diet drink got to the window and she told me about six different diet drinks finally told her we would take a certain one she tallied it all up and it was almost $2 higher than the billboard out front said I told her to forget it and left not a happy camper I never have trouble with the one in Clarksville but I won't go back to Jeffersonville White Castle
There is a lady that works drive through that had the NASTIEST attitude ever. It seems like most of their workers come to work with attitudes and very bad energy. Those are not the type of people you put in the window to greet customers. I will not be coming back.
The young lady took my order was very patient and pleasant over the intercom . I gave her a compliment
This White Castle is awful. you sit and wait for 25 to 30 min. for what, your food is cold, the hamburger meat looks days old and the fries are almost as cold as they are coming out of the freezer. We certainly DONT recommend this location.
Just came home with a sack of ten that by the feel of the bag were hot and fresh only to get home and they didn’t put pickles on none of our sliders! Just a ton of onions ! The pickles is part of what makes them great! We could tell that they were just thrown together and who ever is back there in the kitchen needs to pay closer attention to what they are doing. Tons of onions and no pickles ugh!! I’m so irritated!