Canceled my order with no notice at all. No one answering the phone at the restaurant. Now it’s late and I still need to feed my kid!!!! I’m done with dominoes
Delivery wasn't available, but the order was perfect and really hot when I picked it up.
Over the past few months this location was gone to complete and utter trash. Ordered for delivery and 2 hours AFTER my order was placed it had still not been delivered and I had to go pick it up myself. Pizza was cold by the time I received it and I have yet to have them issue a refund or remake my order
communication skills, communication with customers. delivered the wrong persons food to us instead of ours. I was very understanding until our food was brought to us by hand without a heat bag. was told that the original delivery driver broke down. understandable. then the driver proceeded to explain how other deliveries were made before ours was delivered. I've worked in customer service. This whole experience was flat out unprofessional. not one apology was relayed during this whole situation. I never once raised an attitude. I was very understanding. but the way this was handled wasn't really resolved at all or handled professionally at that.
I’ve been outside waiting for my car side delivery for 25 min. Nobody will answer the phone and I can’t see anyone inside the store. Another customer who was also waiting banged on the door and no one would answer so she went around and bang on the back door and the guy said he voided her order. And then I can see him walking around the store but he won’t answer the phone
There is always something wrong when you order here. Food getting forgotten from delivery orders, food coming wrong or cold. Tonight however takes the prize. I ordered pizza knowing there was an hour wait, I can be patient. Without notifying me they cancelled my order. When I called to see what was going on, I was treated very rudely and disrespectfully. I was told that they called every person who's order was cancelled. A blatant lie as I still have not received a call. The excuse was they must have dialed my number wrong, but they called everyone and it's on us for whether or not we answered. I waited an hour for dinner for my family only to get more disappointment. I will never order from this place again. Save yourself the time and order somewhere else.
WHY WON'T YOU ANSWER YOUR PHONE?! This is not the 1st time. In the last yr + I've only gotten an answer once. I have been calling for over 2 hrs, a total of 13 times and my call was ignored. You can't food delivery business!! How are you still in business? No phone calls, no sales, no money!!
For the past month they never answered the phone at all if your not gonna answer the phone turn on the were closed message. Haven't been able to get a delivery in almost a month. Half the time when they do answer they are rude.
This location has slowly been declining over the past few months with delivery time’s getting longer and longer. Last time I ordered it took 2 hours to get ahold of them AFTER* I placed my order, only to be informed my pizza was done but still not out for delivery. eventually I went and picked it up and was still charged a delivery fee that has yet to be refunded. By the time I picked my pizza up it was cold and had to be heated up in the microwave. I tried calling today to redeem my free pizzas since I was told that they would redo the previous order since they messed up. But after 30 minutes nobody had picked up so I gave in and hung up. I am extremely disappointed in this store since I’ve been ordering here for years. Do yourself a favor and order from the Clarksville and New Albany stores instead. 1/5 Get you ish together Dominos
Order some pizzas for delivery. Waited almost two hours and didn't hear from anyone. I called and asked about my pizza to be rudely talked to and have the person hang up on me. The pizza came almost two in half hours after ordering. Will not order from here again.