Excellent customer service,I did not even mind.That they were out of a few things.Cashiers are super sweet,I love this store.
Beverly is always working hard to make sure guests have a good experience. I’m here often and I always see her connecting with people and sharing kindness. She is always moving and works so hard!This store often struggles with technology issues and staffing issues so wait times can be high, but every associate is always doing the best they can possibly do and I want to recognize how hard they’ve worked throughout this pandemic.
Every Self check out aisle, they announce with customers in lines backed up to the middle of food aisles that check registers will close.Workers don't care that people been standing line for a while...not even complaining.
Quick in and out trip. I really like the convenience.
I am not a Walmart shopper! I live in Kentucky and this Walmart is near my daughter's house in meridian hills. Every time I have been in the store, I mean every time! Someone who spoke to me someone has asked if they could help me find anything in most times when I leave someone waves and tells me bye! Wow what a wonderful experience! If the store in Shelbyville Kentucky or the store in Frankfort Kentucky was like this I would then be a Walmart shopper. That they aren't so I'm not I'll just enjoy this one when I'm close.
Location is tricky from Kessler side, but it's so well placed. The people inside are so nice....and even the cleaning robot is very courteous
Never ever enough checkouts open. 1 self scan and 1 cashier with lies backed up into the aisle - consistently. I could drive twice to Meijer and back in less time.
This location has a great food selection. Lots of items I don't see at other Walmart. 4 stars because the check out system here is garbage. Walmart needs to back away from the self service lanes or give discounts to people using them. You are no longer paying someone to do the work so now I'm doing it myself for free. This is fine, I guess for a few items but when you have a cart full of groceries and kids this is enough to keep me away.
One of the worst shopping experiences I’ve had. I once tried to enter the store and an employee that was not visible until I entered yelled at me and subsequently every other patron who entered and said we had to wait until a customer left. She then told me there were no carts available. I would have waited for a cart as it would have been difficult to complete my shopping without one but she was unhelpful and rude. I appreciate following all Covid precautions and am happy to do so; however, the way the employee handled the situation was so jarring that I’ll never shop there again. A little kindness and clear communication is all that I ask for as a customer.
The store is always clean, workers very polite and the store is always stocked with what I need. Thanks for not allowing the store to become ran down like others in the neighborhood.❣️❣️❣️