Horrible customer service! The manager basically yelled at me for “wasting ingredients” and he told me he don’t do exchanges lol but the pad see ew was disgusting. Not sure if it was my meal or they are gross in general, but I kept requesting things to make them better and he tried to used that against me in his wasting food arguement. The restaurant was filled with other ppl as this man was chastising me about not wanting to pay for them nasty a** noodles. It’s sad I had to get hype with him for him to understand I was not paying for food I wasn’t eating! P.S. I’ve never had to take back pad see ew because it’s one of my fav Thai food dishes.
Got fried rice there, a fly lands on my food and take a stroll around on it. I asked the waitress for another plate because of the fly. After I get my check, I come to find out they had charged me for the same item twice because I ordered it again. When I asked why I was charged for a meal that I couldn’t eat. I was told ,”we don’t do that here”
Always excellent service and best Thai restaurant in town !!!
I drive 45 minutes to visit this restaurant and have been coming here ever since I tried them three years ago. My kids love everything here. The food is always fresh and the owners are very nice.
We travel throughout the US full time. This thai food is absolutely the best. We got #2 & #5. Our favorite was #2. Excellent food. Quiet and fast service. When we are back this way, we will definitely be back.
I honestly think they could have been better. I ordered coconut drink but I just got plain water. The soup and the salad I ordered were not even spicy as I wanted. I asked for medium spicy but the salad just turned out to be sweet and sour. Also the meat with the salad wasn’t well cooked, I could taste the rawness. Other than that, I had to enjoy the food because I was kind enough to not waste it.
Superb, wide ranging menu, with controllable degree of spice to suit every palate :-)Friendly staff, fast service, keen prices.Recommended
Friendly service, food is pretty good but I think for the price there could be more protein in the dishes. Also, each time I've ordered I've requested it to be hot and it's not at all. I compared the last time to my girlfriend's who got the same dish with a medium level of spice and it was the exact same.
This was a nice stop on a road trip from WI to KY. The restaurant is pretty easy access off the highway. The goods: the food was authentic and made with good ingredients. The place is clean. I enjoyed the soup and the spring roll a lot. The bubble tea was great. The bads: I’ve eaten a lot of Thai and never before said “I wish that had a little more flavor” for my main dish (garlic). The masaman curry was also a bit too sweet- but again not bad just different. Perhaps that is the style here- so to each their own but I wanted “more”. The only true bad was the mango sticky rice- it didn’t taste right at all- and it should be pretty straight forward. There was some kind of coconut crème poured all over it (and not the normal sweet cream). It also cost as much as a lunch entree at $8. Either way your experience may vary and there is nothing wrong with the place- just not my style of Thai I suppose.
Servers only get paid by tips according to manager.We were informed of this when she noticed we didn't write a tip on the credit card reciept. (Sometimes we prefer to leave cash instead of our card.)My husband had already returned to our table where I was still packaging my leftovers. She followed him to point out that he didn't write in a tip. We stared at her for moment because it was very awkward. Then she continued by pleading for us to please leave a tip on the card because the girls work for tips only and that's how they get paid.It was very awkward. I felt very uncomfortable and embarassed because the restaurant is a very small area so I felt put on the spot. Awful experience.Food was good. Service was okay because they were short staffed having only 2 servers for all their tables. We waited over 20 minutes for the food from the time we ordered. and only got 2 refills for the hour we were there.