This place incredibly was able to check ALL of the boxes to join my worst 3 restaurant experiences of all time. This was our first time trying it, mainly because driving to our usual Indian spot seemed too far after a busy day.
This place incredibly was able to check ALL of the boxes to join my worst 3 restaurant experiences of all time. This was our first time trying it, mainly because driving to our usual Indian spot seemed too far after a busy day. Order: placed online via DoorDash for pickup - not the worst site ever and not the T&T's design obviously, so that's a pass. Of course, I prepaid a tip as well because times are tough in customer serviceland. "Order received" and estimate for pick-up was 11-14 minutes. Naturally, we gave the nice folks a little extra time and allowed 20 minutes. Arrival: Went into T&T to grab order. Greeted by angry older Indian gentleman who yelled that he had just gotten the order and hadn't made it yet. There were 2 other people eating and no other apparent activity in the store. Ok...went back outside to wait. Pickup: Went back in 15 minutes later. Prepaid order was just getting ready and checked the order. Items were missing, which he proceeded to argue had not been ordered, raising his voice to actually yell and accuse me of lying. I asked that he look at the order information, and he then pretended like what I said had been missing had been there the whole time. Ok, he's the problem, but hopefully the food will make up for it. Left with all order components. Dining: Food was right in line with the rest of the experience. The paneer and chicken had been cooked ages ago - both were desiccated, and the chicken tasted old like something from a few days before. There was only a skim of sauce/protein on a bucket of dry old rice. The "naan pizza" which was nearly $10 was barely larger than my palm and again had spray-on toppings and was missing one of the toppings that I'd paid extra for. The extra naan ordered had more grease puddles than a pepperoni pizza - we poured them off AND had to sponge off with a napkin. So, now after a $38.39 "dinner", the frozen pizza's nearly done and I'm sure will be 1000x better. I am absolutely impressed by how badly this restaurant did with every single component of the experience. Impressive, T&T. Never. Again. Any option is better.
Food is delicious, which is why I come back, but man you guys could learn a thing or two about customer service. The t.v. menu was off today so I couldn't see my protein options and the guy was visibly annoyed that I didn't already know what I wanted. Then he rolled his eyes at me while he aggressively pushed a paper menu in my face. It's not that deep and I'll be back, but I have coworkers who won't join me because of the poor attitudes here. I see why, but the food is
Delicious and easy take out!
Excellent food, friendly people, reasonably priced. Will definitely come back again.
This is for the Castleton location. I love having this option for quick-serve Indian food near my office. It is such a treat in the day to have a lunch adventure so close by.
Super great food. 8 extended family members, 8 fantastic meals and the naan. Really great naan made it a killer lunch. Quick friendly service, yum yum. Thank you.
I loved the Chipotle style of choosing you're toppings. The curries were flavorful and packed a real punch. Really good naan bread. Small place and weird seating, but definitely worth a try!
Indian "Subway" as someone else called it is a good description. I had a Paneer Naanwich. It was enough for 2 days. There were several other things that peaked my fancy. The Samosas may be good but looked kind of old when I looked at them. Parking is marginal as it is in an area with nothing but food places and a small parking lot. There are some cute booths to sit in. They kind of look like the foot taxi's you see in many Asian countries.
Great place. Get to pick from 3 basics and build your bowl or nan from there. Kind of like and Indian "Subway" only edible. I found the choices to be vast and the result to be tasty. Reasonably priced too.