Dunkin'

10770 Indianapolis Blvd, Hammond - 46320
63 reviews
Coffee Shops Donuts Coffee & Tea
(219) 659-5437

This is the worst Dunkin’. They almost always mess up my coffee order. I’ve stopped going so many times and keep trying again to give them a chance and I’m always disappointed. Out of ten orders I’ll maybe get one done right. They seem to not care and they give you whatever the heck they want to give you. There are two guys, the one with the long hair and the other one with glasses that always get my orders right and are pleasant. I wish I knew their schedule so I wouldn’t waste my time with the other ladies that have terrible attitude. This location is convenient for me but seriously after so many order mess ups, I’d rather drive out of my way and avoid the frustration.

Found a hair in my coffee . Disgusting

I’m so sad they didn’t have the butter pecan swirl or the toasted white chocolate swirl!!! But the two ladies working this morning were very nice. They even added whip cream to my ice coffee with no additional charge. The coffee was really good. They even help recommended me a flavor to try.

Ok service but couldn't go in

Best Dunkin in the area great food and service!!!

Customer service from the lady cooking and serving orders SUCKS!!!! I’m a loyal customer to Dunkin’ and never have a ever been treated with such rudeness! The cashier was just fine, he took my order with no issues. When it was time to retrieve food, she was rude in a manner that offended me. If she was having a bad day then she shouldn’t be at work. I’m understandable to most situations, as no one is perfect. I do in fact have an issue when that affects the customer service given to me. I was having a great morning until I encountered her. I wonder how many other customers have had to start their morning this way. Worst experience ever. I’m not even going to explain how my food was old and burnt. Just get the customer service together first please

Great friendly team,☕☕

Ok, usually pretty quick sometimes line don't move

Fast and friendly

The line be ridiculous sometimes and a lot of times they mess up your order never order dine-in drive-thru is always best