This location is very busy during peak times, much like this morning. The lady behind the counter worked diligently on cafe and mobile orders at the same time even tho she did not have any help for a short while. I frequently use mobile order and it's always right and done in about 10 minutes at this location, today I did wait a little longer, but it was really busy. She took the time to answer my questions and I didn't feel rushed to keep the line moving. She even used the coin change on the counter for my order so I didn't get a bunch of change back. This is a small kiosk with only one espresso machine and blender to make drinks, but they always come out delicious and taste better than other stores.
Typically out of whatever your wanting. Long waits between 30-45 minutes for your order.
Unfortunately the hours of operation have changed- previously opening at 6am to now 6:30am at this busy-prime Kroger location. I now only have a 10 minute window to purchase a drink before driving to and clocking in for my work day. This past week I waited in line with 3 people ahead of my order at 6:30am, at my turn the barista proceeded to tell me there was no expresso bc she had not cleaned the machine before opening and if I wanted to wait about 15min I could have a expresso drink. Really??? Had to leave without coffee. This is just example of repeated mismanagement at this location and the food case is always empty? I will no longer support SB at this store! Too expensive to endure poor service. Please get your act together at Smokey Row-SR135 Krobucks! Customers are tired of the incompetent staff when they just want a coffee for the long work day!
Can't scan a QR code nor give the discount for your own cup. What's the point for this Starbucks to even be here...
Waited at the counter for over 5 minutes while Hannah made another customer’s order. Didn’t say a word to me. Not even “be with you in a minute”. Just looked at me with a blank stare and didn’t even smile. She engaged in a conversation with the other customer with a smile.
Great drinks and awsome staff.
I don't do over priced coffee
Great drinks and awsome staff.
Don't know
Nice staff and they always get my drinks out fast