I like Starbucks but the mall location always seriously lacks in customer service.They ladies working were all rude.I wanted a straw and stood waiting so I reached around and grabbed one and got scolded.For 6-7$ a drink they should be on top of it and maybe treat customers better.
I have to give this Starbucks a 5 star because I always get the same drink and this Barista was so close to being as good as my normal Barista.
This location is usually the best I’ve been too. Today was a huge exception. One of the crew members (Emily) was extremely rude. When going to pick up my drink she threw the drink and straw. The drink was then leaking, not feeling like dealing with rudeness I just dealt with it. She then turned away and went to hide. This is very unprofessional and I feel bad for the other staff who may have to work with that.
Sherri obviously doesn't care about her staff or customers. She a terrible manager and I can't believe she is allowed to run the place. No people skills, no sense of time management, and extremely rude to customers. She should be ashamed of the way she treats people.
I Love? Starbucks? I Love how this is in The Mall? so convenient!!!!?
I go to this location almost everyday. The majority of the staff there are very nice. There is one manager (emily) who is incredibly rude. She ignores many different people when they ask for something, including me. Everyone I work with has experienced this rude behavior. If it wasn’t for her, i would have given a 5 star review.
Starbucks coffee always good with excellent service.
Everyone is nice and they have good drinks.
This place is so overrated. Just admit you only go here because you're so basic. Nothing is good about this place. I make way better brew with my kuerig at home.
It’s the best coffee in town