McDonald's

515 W Jefferson Blvd, Fort Wayne - 46802
179 reviews
Fast Food Burgers Coffee & Tea
(260) 420-7845

Slow drive thru, everyone just talks in the kitchen instead of doing their job to get food to the customer. The food has gotten overpriced and is frequently cold. I'm done....

Ya know, I’ve never had worse service. The employee walked up to my window without saying anything, handed me my meal and walked away. Which is fine if there wasn’t white hairs in my burger and my drink looked to have the same.At least i had the fries ffs.

The fries(2 smalls ) had hair on them, I went back and asked for some more..For the inconvenience I asked for 2 large considering gas is $5.25. I was 2 minutes away from my house so I had to turn around and the hair was black so I know some one should may have seen it. But none the less, I was given 2 small fries that was warm. I ended up throwing the away...money wasted. And I come to this Mickey D's because the Ice cream or what i ordered today ALL THE TIME. WHAT a shame.. I am very disappointed?

Was in drive thru line with my kids @ 11:20pm was told when we got to speaker that they was closing do to short staff which I understand but it's rude let people wait in line for that long and with gas prices we had to drive farther to get some food

This store was understaffed & filthy. I mean stuff on the floor like a fraternity house floor. Gross! Was there over an hour & no one came out to clean anything.

They were super busy. The confusion of the customers did not help. I can not blame the staff for that. The the cashier that wears a head covering did amazing sorting it out. Looked like a team effort all around. My food was hot. My fries were fresh. You handled that rush well.

Long wait. Order still wasn't ready when I reached drive up. Given the wrong drink twice. Left with wrong food order even after talking to someone whom I thought was a manager or shift leader.

All in all, poor service, inconsiderate management and a regrettable experience.I speak as a former employee. First and foremost regarding their service, I was shocked and deeply uncomfortable with the way customers were spoken to. Beyond that when I applied, I applied for a singular position, one based in customer service and the lobby. In the orientation I was informed this was blatantly false, and I'd be put wherever they needed me as they saw fit. Upon filling in my availability as 12 to 8 I was pressured to shift it to close, 5 to whenever. Regardless, I specifically requested no more than 25 hours a week because of a litany of mental conditions from which I suffer. It quickly became apparent this didn't matter either, or at the very least wasn't taken into consideration as I was subsequently scheduled for 32 hours none of which fit my availability, and when I inevitably struggled with that (as one does when their limitations are ignored) I was terminated because I could not provide a doctor's note (the visit for which I cannot afford.)

I’m really curious as to when this McDonalds is going to open up the dining room and stop blaming it on being short staffed. It’s not a staffing issue at this point, they’re just being typical lazy McDonalds workers who don’t want to do their jobs. They can’t handle the stress of working both the dinning room and the drive thru. Pathetic. At 15 years old my manager and I at Wendy’s would run the entire restaurant, 12 hours at a time just the 2 of us. We saw triple the business this McDonalds sees, and we we were open later.

Ordering was quick and easy, very nice staff working the drive-thru. My food was hot and my orange juice was cold. There were plenty of napkins and the crew seemed to enjoy their coworkers and their jobs.