It has taken me a while to write this review, because I am conflicted. I LOVE Wendy's fast food. It's relatively cheap for a good amount of food that tastes great. It's my go to fast food place. However, I had a terrible experience at the Wendy's in Fishers Indiana on 116th st. I had just finished going to two different doctors appointments and was feeling hungry so I decided that instead of trying something new and possibly expensive I'd go for a classic. So I ordered a classic Big Bacon Cheddar Chicken sandwich combo and a Strawberry shake. Then I started driving home. After driving about halfway home i decided that traffic was less hectic and could start eating my sandwich. I get a few bites into it when I realize that something is off. It tastes weird and my mouth felt funny. So I pull off to the side of the road in pendleton and look at my sandwich. Much to my disgust and horror there was a very large sized spot of mold on the bun. On closer inspection there were even smaller spots throughout the bun. So at this point I'm realizing that my mouth is very tingly and my throat is slightly swollen. So I then drive myself to the hospital. I am allergic to Penicillin and amoxicillin and so the mold was giving similar reactions. Thankfully it was a mild reaction. I then looked up the number and called the store and they said it wasn't them it was the other store. I looked up the store again to make sure I had the right on (I did) and they then said yes they were the one on 116th st. Then I told them what happened. They of course said they checked the package that my bread was supposed to be from and said that none of the other bread was moldy. Now I don't know what to do. I feel wronged. This should never have happened. I talked with a lawyer and they said because I didn't have lost wages (because I was off that day) and because it wasn't a severe enough reaction leaving me in the hospital for more than a few hours that they couldn't do anything for me. But what happens if/when this Wendy's sells bad food again? Does someone have to die for someone to get the store looked into? Please check your food before eating, I know I do now.
Worst wendy’s i’ve eve been to. There is a problem every single time, Gave me spicy chicken nuggets instead of regular chicken nuggets without saying anything. It’s the little continuous stuff that makes me give this review.
The food was good, my three teenagers enjoyred it as they dont often get to eat there. Clean, but very cold inside, wish i had my sweater.
straight garbage. Their food cost too much to be below standard, the fries were cold, the chicken was cold and not made correctly, the Nuggets were cold and hard...a total waste of money on 16th and Commercial Drive
They are all friendly. However; the dining room isn’t open, the drive thru takes FOREVER, they are frequently out of a lot of stuff, and they will most likely get your order wrong. Two stars for the friendly employees, though.
Many times I've gone there and they have been closed during business hours. And many times I've gone there and gotten the wrong order.
Wrong food? Wrong order? Want a refund? Want to contact them? Not their problem!
got the southwest avocado salad and took a bite, felt something hard and this blue plastic piece was in my salad. i am disgusted this is ridiculous
This location used to be great, very friendly. The last couple times I've tried to go to the drive-thru though, no one has been on the speaker even after I tried getting their attention, whether there's another car in the drive-thru or not. I'll be leaving a 5-star review for the McDonald's across the street though; when Wendy's doesn't want my money, McD's has me through the line faster than I can get my card out and back into my wallet. And every single employee there is super friendly and always smiling.
Not so friendly staff at drive up. No welcome to Wendy’s. Just rudely we are only taking cash. Hope the food is better than the service.