I used to seriously hate going to this Taco Bell - long lines, missing items, etc. However, that all changed when Nick came along and started working there.Nick is absolutely amazing. Seriously. I have never had a single bad experience going there when Nick is working, and frankly, the rest of the crew there is amazing as well. I just have the most experience talking with Nick. He is so friendly, so upbeat, and just absolutely amazing. I recommend for everyone to come here and just experience the delight that is Nick. I feel like this Taco Bell completely revamped when Nick came along. Thank you Taco Bell and Nick!!! <3
This taco bell consistently disappoints. Almost every time I visit something is missing or not as described on the menu. I've received food with almost no filling and have been served a completely warm Baja Blast. How? Oh, it's because they are always out of ice. Somehow, I keep going back, but today was the last time.
out of ice the other day inside order kiosk did not process our order.. toilets stopped and horrible smell.. out of lettuce.. Xmas gift card would not work.. rude manager screamed at me...said ..have a nice frigging day all in last year at Carmel taco bell. I now go to westfield on road 32...great service!!
The employees at this store are fantastic. Really, I've visited 3 times since I moved to the area and all 3 visits I was impressed. Kudos to management and whomever does your hiring/staffing.Today, special recognition goes to Terreal, who delivered my order with another level of politeness, professionalism and communication skills. Normally, when I order at the kiosk at other locations, I have to track down a team member for the soda cup that comes with my combo. Not this time. Terreal came from the prep line to bring me my cup as I waited and browsed my phone. "Sir, here is your beverage cup." A few moments later, he handed me a tray and offered a "Enjoy your meal, sir." I watched him work. When the team was caught up on incoming orders, I saw him cleaning the steel, organizing, etc. The guy is pure hustle. Amazing work ethic. He's the type of employee I go out of my way to acknowledge before leaving.
As I go through the drive thru wait at window for my order I witnessed a male employee playing tossing a empty cup around like it was a ball and then afterwards he puts it back then it doesn’t end there a worker was sitting on the counter GROSS they almost never give customers their receipts let alone all the food they order and pay for not a clean or good place to go for food
One of the worst, if not the worst taco bell I have ever been to. I love taco bell, I order vegetarian options and meat filled options depending on the time of year. And this taco bell always feels like someone literally threw something in a paper, never wrapped. The bread smells bad! It's like someone just used Windex or sanitizer and put it on the bread with their bare hands. Avoid this taco bell. It used to be so good. Hopefully it gets fixed back to it's former glory.
I don't usually complain but this is the third time in a row my order has been wrong. They entirely forgot my crunchwrap supreme, after I asked to make sure that the bag they handed me was everything. I didn't even get a reciept so I don't have proof that I ordered it.Edit: we tried to eat the tacos that we did actually get and couldn't get through half of one. They were cold and soggy.
I ordered two fries from the app and went through the drive-through window and they said they haven’t received the order and they said I have to come around again to the drive-through and they said they still haven’t received the order and when I said OK I’ll cancel that online order and I want to order two fries then they said OK we don’t have fries (out of stock), they were lying couldn’t they just be honest. And we are vegetarian so i ordered a crave box without beef and steak (I removed meat from the order), but they added steak to my chalupa. And when I went back to change my order they said we can’t change it! Never going there again!
Really not a fan of this place. Put in an order for a veggie bowl, spicy potato tacos, and a cheese quesadilla with potatoes. We didn't get our veggie bowl. Most of the potatoes were burnt/overcooked. They didn't cut our quesadilla (minor I know but with everything else come on.) Finally, they ended up giving us two soft shell beef tacos. We're vegetarian and everything we ordered was vegetarian friendly. Take a hint.
Probably the best food I've ever gotten at a taco bell. Very clean and service was excellent. Other taco bells should follow your lead. Also makes it nice when you can get your own sauces rather than asking for them. Thank you taco bell of Carmel