Stopped by on the end of a date night with my wife to get Rocky Road and and Chocolate Chip Mint and they were out of both. You've got to be kidding me?!?
My wife tried ordering an ice cream cake online, but their site said online ordering was unavailable. So she tried calling for 2 days (luckily we weren't in a hurry). Any time she tried, either no one answered or they immediately hung up on her. I get being busy, but hanging up on someone is unprofessional. Regardless, she stopped in today. No customers were in the place, but the staff (about 12 people) still didn't greet her or ask what she needed. When she was able to get someone's attention, they had to get a manager to answer. The manager said they can't make ice cream cakes there (only pies and roll cakes). Being frustrated, she pressed them on it being on their website and they blamed "new management." Not sure what they meant by that, but again, unprofessional. This would have been easily avoided if they just answered the phone. However, we should've avoided it by shopping local in the first place. Lesson learned.
I ordered an Oreo cookie cake for my wife’s birthday didn’t open the box till today and there is no cake it’s in ice cream cookie sandwich looking thing extremely disappointed and they’re closed today
I had a great time and the ice cream was so good!
Good donuts!
I just called to order an ice cream cake and they do not have them at this location!
What a wonderful addition to Bloomington!! Welcome back Baskin Robbins. Lauren and all her colleagues are going above and beyond to create a great customer experience. Oh, and the donuts are yummy too.
It was great! Britni recommended the monster energy freeze and it was very good and made very quickly!
The best staff ever!!! They go above and beyond! What a great addition to Bloomington!
Ice cream cakes are exactly what to expect. Purchase them