McDonald's

1355 Lake Cook Rd, Wheeling - 60090
147 reviews
Fast Food Burgers Coffee & Tea
(847) 229-1891

Visited this location through the drive thru on Wednesday, April 27, at around 11:20pm. Cashier was rude when accepting my form of payment. I owed her $13 dollars and I handed her a $20 bill. She suspiciously took the bill and it took her a while to give me back my change. When she finally handed my change, she handed me a handful of folded $1 dollar bills. I took the bills and unfolded them. Right when I unfolded them her eyes widen and she went back to the cash register and took out another bill and handed it to me. I did not say anything about missing change. She right away saw that I noticed what she did and gave me my rest of the change silently. She tried to scam me. Even though it may not be a lot of money, I felt extremely uncomfortable and disappointed. This employee can not be trusted.

I stopped in to get a simple breakfast of an egg McMuffin and a coffee. I clearly ordered one egg McMuffin and a large coffee. When she told me my total, I thought it sounded quite expensive for two items. Turned out, she charged me for the breakfast meal with hash browns. I got the hash browns, which was good, but I didn't want them. If a customer says I would like one at McMuffin and a large coffee, the person taking the orders should not assume you're talking about a meal and try to upcharge you.The restaurant itself is newly remodeled and very nice. A few of the tables were dirty, but I was able to find a clean table. There's a very nice section for kids to play and their families to eat. Because of this, I think the dining room is a little smaller. Overall, it is a well decorated McDonald's, but for some reason they could not get a simple two item order correct.

Check every sandwich before you leave. Twice now I've gotten the wrong food. Validated with my receipt. They can't get orders correct

I ordered a Sausage McGriddle w cheese and no egg. They gave me an egg McGriddle w cheese and no sausage. Ticket literally says sausage McGriddle w cheese, nowhere does it say anything about egg. V confused on how this happens. I guess being able to listen and read aren’t requirements at McDonald’s anymore. Don’t get me wrong, it’s McDonald’s, and I don’t expect literally anything when going here, but cmon. This is ridiculous. How do you mess this up

Seeing the movie really makes the burgers.

Absolute worst service, food was cold, they messed up my order. I will never eat at McDonald’s again.Order 387 on 12/19/2021 just nasty!!!!!

If i could, i would leave ZERO stars. This McDonalds is 24/7 and its currently close! Its 11pm. Wow.

Not sure the guys name, but he had glasses. He is the sweetest and most awesomest worker I’ve seen at a McDonald’s. Goes above and beyond with a positive and friendly personality. I appreciate interacting with people like this. The other workers were nice as well tho I’ll add. Keep it up!

Great McDonalds is this restaurant.?% recommended to eat here they have amazing tastes and service. Employees are respectful and keep this place super clean I see always person cleaning an doing an amazing job sanitizing and trying to keep customers safe with a big smile. I live to come here and enjoy my breakfast or lunch with my family or friends, love this place❤Keep the good people working and doing great job ?%❤☕??????✔

Great staff and great manager but I hate the corporation itself and it needs to pay its workers and employees better!