I don't normally rate the fast food restaurants I go to, but when the window gal at the 2nd window, the one giving out the food, is SOOO smiley and nice, I just have to comment. This was 2nd time I've seen her and both times 110% NICE!Thank you!
Always slow. Always a mistake with my orders. Yesterday when I said I needed a minute the guy on the speaker told me he was going to helping lane one and then didnt come back to me until 3 to 4 cars later... I got the $3 bundle and it came with even cheaper service.
Thank you to the person working the drive thru window where you pick up your food. She double and triple checked to make sure I got the right order. And since it was made fresh it was quite good for McD at the lunch time window
This location was closed on Saturday. 5/21/22 at 10:48pm. That means it is not 24 hrs on Saturdays. I understand that staffing is hard now so please change hours for a consistent time when you know you will have staff. Every time I drive by here, which is Thurs-Sun, it is closed with only a few exceptions. That is unacceptable, update hours to reflect a consistent time.
Pretty average McD’s location. Quick and efficient as most fast food places are, but this McD’s seems to mess up my order, to some extent, about 25% of the time.Ordering on the McD’s app drops this % down to maybe 10% - but still, if I ask for no onions, please PLEASE DON’T PUT ANY GROSS NASTY RAW ONIONS ON MY FOOD!!!!Could be better, could be worse. It’s McDonald’s for jebus’ sake people.
I'll admit I haven't been inside a McDonald's in close to 10 year's, Drive-thru only. But walking in this one was a mistake. Ok things change, I understand. But to have no one at the register taking patrons order's. Yes they're we're kiosks setup in the ordering area, but had never used one before. Thought it would be easier to just order with a person. (You know, like they did in the old day's. When people actually spoke to each other instead of texting.) The only person visible was the lady work the drive-thru. She looked my way several times in the 10 minutes that I stood at the register. Never saying a word to me. A simple hello I'll be right with you would have made quite the difference. But instead nothing. I had turned to other patrons and had asked if they could tell me how I could place an order. And then the lady working the drive thru came charging over to me with an angry face and yelling loudly. ((I'm coming, I'm coming))!! I admit she was alone and extremely busy tending the drive thru customs, it was 8am. So I totally understood. But to treat me like that was uncalled for. I also was a customer. And deserved to be treated as such.She did take my order, told me there was only two people working the floor. But never apologized for yelling at me. Turns out she was the manager. And she wasn't alone they're were 5 people in the back making the order's.Other than asking the other patrons how to go about ordering, I stood there patiently waiting.I understand being overwhelmed, but to take it out on a custom is severely messed up.
Understaffed, orders must go through the kiosk.Took 5 min for fast food basic mcmuffin.Need you order number and table number.10 people came in and no welcome.Yep, all to the kiosk.So sad.Everyone is a drone. Heads down , not looking up.Not one "welcome, good morning, thank you or have a great day"Heck, it is Easter sunday!Sad to see the Golden Arches lost touch with customer. But they sure are efficient...not.Where is the closest Burger King?
I rarely go to McDonald’s. Too much fat and sodium. But I do like it a lot. It’s very close to my house. Went there about 10pm on Saturday and they were closed. This has happened before. The biggest problem is that 8 out of 10 visits they’re getting the order wrong. That’s are no the only one though
I like this McDonald’s and think they do a good job but I wish the hours posted online reflected the hours that they’re actually open. A couple times I’ve visited between 10pm-12am and they weren’t accepting orders. If the hours posted online were correct I wouldn’t waste my time going to this location.
This morning we ordered in advance when we arrived the person working informed us that it would be a bit like 10 minutes for our order and asked if that would be ok that was fine . The reason was being short staff. When we got our order I asked how many people do you have this morning working and he said one me ! This guy rocks the food was hot and great. The owner need to give this guy a raise. For a one man show he pulled it off well.