Jimmy John's

500 S County Farm Rd Ste. 101, Wheaton - 60187
77 reviews
Sandwich Shop Fast Food
(630) 784-2210

They forgot my chips in the drive-thru :(

Great place to be with. Family's and friends hang outs are also great here. Large area for people accommodations.

Now I know what ppl mean when they say if they could leave no stars...Veronica(general manager) was really rude when myself and a coworker called about some sandwiches we ordered today not tasting well. This meat tastes like it's been sitting out overnight. Veronica blames it on the delivery being over an hour ago from the call being made. No deli meat that I've ever had has tasted like this sitting out for an hour. I've left sandwiches sitting out an entire shift and the meat has never tasted this bad.This meat was sitting out, maybe it wasn't covered up, could be expired, I don't know but Veronica isn't taking responsibility for her team's hiccups. The driver(Samuel) was upset when he came in and tossed the bag on our counter and said something about the address being wrong. I get it ppl have days where their attitudes are off. But Veronica says that because Samuel has been working there for 6 years that she finds it hard to believe that Samuel would behave this way. Well if she's is rude to her customers, I'm sure she's rude to her staff as well. Being a general manager, she should have a better attitude when customers call with complaints. My biggest worry is that I'm pregnant and consuming spoiled deli isn't ideal for myself or baby. We've ordered from here in the past and never had issues until today. Going forward, you have lost a customer. I can't believe this is the attitude and responses I'm getting from a general manager. Now you may not own this business but I will be reaching out to the owners of this establishment and making them of aware of this situation. I'm sure there's someone more suitable for the general manager position. Veronica is not someone who should be leading a team with that kind of attitude. To Veronica and Samuel, I really hope you all tighten up your customer service skills and have a better day. Smh

Place is 5 min from work.Went on lunch break,ordered 1 simple sandwich.Only one other customer inside.They kept making sandwiches for so long I had to leave without mine as I ran out of time.Paid for nothing.The manager should be canned

WHY ARE EMPLOYEES NOT WEARING MASKS?! Ordered from the drive thru this week and ended up leaving the food because neither the person at the window nor the kitchen staff were masked.

WHY ARE EMPLOYEES NOT WEARING MASKS?! Ordered from the drive thru this week and ended up leaving the food because neither the person at the window nor the kitchen staff were masked.

Nice atmosphere, friendly. First time here and will be back. Food was perfect.

Ordered a Vito, they tried to charge me for a #9. Also none of the employees are wearing masks. avoid this JJ location!

they add things not asked for.

Quick and easy. Plus, it's real tuna and actual bread. Staff always getting order fast & right.