I used to be my favorite place but I got tired of the employees being lazy they tell you they don't have a product just so they don't have to clean the machine how is it 10:00 in the morning and they're out of syrup to make a Frozen coffee every time I come it's either they don't have none other machines down they just wanted the hardest machines to clean so they don't use it so they don't have to clean it
I never heard cashier complain about how they receives money they should be able to take anything bathroom for paying costumer is stupid rule while others cross country don't have it.
Most of the items which we asked for were not available.. finally we ended up getting coffee alone and the restrooms were also closed and seemed to be closed always.
This is the worst Dunkin I have ever been to.Ordered donuts, specific ones. Once we got our donuts we realized only 4/12 were correct. Do people not know how to read orders or just not care? This is a business. Tried to call the shop, no one answers.. mailbox is full. How does this place stay open? If you’re out of something, or most of something cancel the order, or say something.Thankfully grubhub refunded us with no problem. This is why I just shop myself, and the one time I decide to stay home, this happens. Their shakes are straight milk, they never could make coffee the way it’s asked when ordered.
They won’t let you use the bathroom. Even if you need it so bad. The lady said. I don’t care!! Go use it somewhere else. It’s not fare…
i went to dunkin’ donuts today and asked for a strawberry cream cheese bagel and they gave me a cream cheese bagel. It has happened more than once already.
Went in to get 3coffees with 3 espresso shots lady charged me $48. Went on to another dunking asked for the same order total came out to be 21.86$. Called back to see what happened she said we don’t charge the same as every dunkin our prices are different. So you meant to say you charge more than a freaking Starbucks would charge! This is ridiculous the cashier didn’t even know what she was doing she just kept on laughing at the time of the order I repeated my order back 3 times and each time she was laughing. Then I asked her how much a large coffee with 3 espresso shots coated and she said 7.16 and I asked her ok so if I ordered 3 coffee that same way what is my total she said 48.16. Can some one please get her back in school, somebody is stealing my money!
This Location Is One Of The Best Here In Lake County, Illinois. The People Are Very Educated and Show Good Manners. The Coffee Is Always Delicious.
I’ve been going here for years and the staff has been downgraded over time. Wrong order every time, worst service , they should just close this down. Now they have a little cup outside the drive through for tips ! This is the last place that should ask for tips.
I go in order my coffee and in a blink of an eye its ready and made correct, cant ask for much more than that