Baskin-Robbins

2900 Belvidere Rd, Waukegan - 60085
31 reviews
Ice Cream Shop Coffee & Tea Donuts
(847) 336-2266

Nice scoop options around here.. Convenient drive thru

I am only giving this place a five star review because of the young lady, Stacy, that’s working on shift tonight.

Arrived at 9 PM with 3 cars of new Navy Graduates and the doors were locked.....all these kids wanted was ice cream for their first time off base in 8 weeks. The doors were locked and 2 employees were inside but wouldn't even acknowledge us. There are no signs on the doors to show hours so I relied on your web site, which apparently was not correct. BAD service Baskin....what a waste of very limited Liberty time for these new Navy Sailors and a poor representation of your company.

Arrived at 9 PM with 3 cars of new Navy Graduates and the doors were locked.....all these kids wanted was ice cream for their first time off base in 8 weeks. The doors were locked and 2 employees were inside but wouldn't even acknowledge us. There are no signs on the doors to show hours so I relied on your web site, which apparently was not correct. BAD service Baskin....what a waste of very limited Liberty time for these new Navy Sailors and a poor representation of your company.

Expensive! $6 for a Medium size shake!!

Yummy icecream

I am only giving this place a five star review because of the young lady, Stacy, that's working on shift tonight. She was managing the cash register, donuts, coffee, ice cream, and the drive thru with ease. She kept a smile on her face and never made me feel like she was annoyed by the fact that she was working alone and people kept coming in waiting for her to take their order. I'm sure she was overwhelmed with the six of us waiting to order, six waiting to get their order, and the three cars in the drive thru, but she never let it show. Her customer service was exemplary and her calming presence made waiting to order a pleasure. Thank you Stacy for doing such an amazing job as a Dunkin Donuts/Baskin Robbins employee!

They closed before the time they advertise they are open to.

Bad service told us they could not make milk shakes, and the freezer was almost empty of packaged ice cream.

LOVE their ice cream