Rating specifically for this location, and for this Online PICKUP Order event: Zero Security & Waste of time. Some HUNGRY WOLF stole my LARGE order from the online order pickup rack.They did remake my giant order, at the expense of lost-time.(At the Homewood location, they keep large orders behind the counter.)The food is good- but hard to enjoy with the store's LACKADAISICAL attitude to online orders.Security Video would be around 17:28:00 HR.The manager seemed unconcerned.
Ordered the cob salad. They aren't cheap. No blue cheese in the salad. Hardly any chicken in it. Didn't get my bread/butter, fork/napkins.
The food was excellent. Cheeseburgers and fries were hot. One if the better locations.
Portillos food is always good but a 20 minute wait for the new garden dog is a little extreme. On the other hand the garden dog was really good!
They never disappoint. Portillo's is the best place for beef sandwiches and Chicago style hot dogs. You have to try the Cake Shake at least once - fantastic. Be prepared for a long wait in the drive thru. But your patience will be rewarded with delicious, one-of-a-kind food.
The bacon cheeseburger was very well made and tasty, the onion rings were cooked just right and the Strawberry shake had real strawberries. Good stuff.
If you miss old american vibe come to Portillos. Try lemon strawberry cake shake or chocolate cake shake - amazing. Also fries with cheese. Don't be shy take a large! Thank me later:)
One of the best fast food restaurants in the Midwest. It is a staple and a must have whenever somebody who used to live here comes back to town. The hot dogs, beef sandwich and even the noodle salads are great. You have to get the cheese fries as well. Each location is different with old memorabilia and nostalgia and has a awesome atmosphere. I used to go to another location over 20 years ago and the food is still amazing. Continue to be a Chicago legend and I will keep coming back.
They have a lady manager, Maria, worth her weight in gold. She makes this particular Portillo's stand apart from the rest in customer service. I recommend this place for food and service; and, I recommend Portillo's honor her. And if you order the chopped salad you can ask for hot grilled chicken. Well, what are you waiting? Go.
This location is always great for making a quality meal and having fast service. This time we only ordered 2 slices of lemon cake to try and they had it ready for us at the first window. There were a few cars ahead of us but the line moved pretty fast.