Honestly one of the best dunkins I've ever been to. I've never gotten a bad drink from there. The service is also very good.
You can also get a large green tea ? for $2 after 2pm.
Food was hot and fresh. The service was quick.
I completely get they have a no kids inside unattended policy but I’m 20 years old and I was rudely welcomed in saying no kids allowed. When I was Probably older than her. Than one of my friends called and they denied doing that.
I always love ordering from this Dunkin’!! I’m a big fan of the mobile pick up option! I live in the neighborhood right behind this restaurant, literally 5 minute drive (probably less with no traffic) to get there. I order when I leave my house, then when I get there my coffee & food is ready for me waiting! The employees deserve some type of compensation for their amazing, quick service!
Personnel were friendly and courteous. Order was filled with no problems.
Best Dunkin around. Hands down. Order on the app. It's always ready when you walk in the door. (I would have given it 5 stars but there is no drive-thru)
Awful place with rude manager.
Particularly rude to teenagers. Awful customer service, rude manager. I will never go back.My son ordered online and when he went in it wasn’t there. When he asked for help they told him someone probably took it and he had to pay again to get his food remade. He left.When I stopped and spoke to the manager I was told it didn’t happen and she walked away from me. When I told her that was awful to walk away while I was talking she told me I could leave.All the manager had to do was acknowledge the issue, apologize and offer to refund my son’s money. Instead she told me I could go and began waving me off. This didn’t have to go this way.
Mostly I post to complain but this Dunkin Donuts is the best. I'm big on customer service and on the rare occasion they make a mistake here they apologize and make it right.Dont waste your time at 8940 W 159th or 15615 S Harlem; come to 171st/80th for good service and good food