I was in complete shock when I went to this arby's obese they are so kind friendly and well spoken and you know what's all about the customer customer I will change where I live at to go where they are so so kind and it seems like customer service is key
Okay only-a bit disappointing. Their Curly fries were hard, almost burnt & tasted like cooked in old grease. However the Jalapeño Hoppers were good.
Fast drive through but the new $7 burger is not worth it. Overcooked. Not that big. Tomato missing.
Avoid this place at all cost! Customer service sucks!!!! Came Monday evening after 9. We ordered three meals and one kids meal. The girl taken the order must of been in a hurry to get back to nothing because she kept asking "is that it"? She never repeated the order back to us to make sure it was correct. We waited a good five plus minutes only to get to the window to find out they messed up our order. My mother spent over $40+ that evening and they didn't care. The older lady whom seem like the manager was like she didn't charge you for it and do you want to be charged? Like what type of foolishness is that when your cashier made the mistake!!! Yet, they gave us the kids meal, four drinks, three fries but two sandwiches, and mozzarella sticks. We order three meals that come with three sandwiches, three fires, and three drinks. Along with they kids meal. They gave us everything except the one sandwich.The manager didn't care one bit unless we paid for it. In which we technically did. With a nasty attitude like what you want to do? I can charge you for it. Like why can't you own up for your cashier's mistake and make my experience better? She even asked the cashier did she ring us up for it and she said nope! I explained the cashier never repeated our order back to us. But what do we know? We are only the consumers that's paying your paycheck!I get it, finding good talent is hard now in days, but horrible customer service is not the answer!
Not very clean there today. No towels in bathroom, very sticky floors in dining area. Also, pumps for ketchup were not working or were empty. Never remember this location being like that . Maybe shorthanded like many places right now.
Long wait to get my credit card back.. No meat on beef and cheddar and out of Arby's sauce.
Came here on Saturday night and ordered 2 meals. No wonder why they 'forgot' the chicken sandwich. If they were honest I wouldn't have cared but its the fact that they tried to be slick. Next time just be honest.
The floor was so sticky we squeeked when we walked. There was crumbs all over the floor and most tables were dirty. The lady came around tonm wipe down the empty tables half way through our meal.
Listening is imperative when taking food orders. Recently ordered food from this establishment and lets just say an EPIC fail in drive thru. I ordered #2 which was suppose to be a Roast Beef meal, what I received was a Beef N Cheddar. Next, my husband ordered a Corn Beef Reuben minus the sauerkraut - of course the sandwich was loaded with sauerkraut. Unacceptable, listening is KEY when working in the fast food industry.
This restaurant screws up every order whether it is placed at 5pm, or 10pm. Seems like it’s a management problem at this point. I ordered 6 beef and cheddars with no sauce, they put no cheese. A month ago, they forgot my mozzarella sticks. Before that, they forgot fries. I will not come back to this place.