Great food!
We were staying for one night because our son was in an event nearby the next day, so we didn't arrive until after 5 p.m. However, the room we had reserved wasn't ready. I was surprised, but no big. So we went out to eat first with our luggage in the car, as opposed to being able to stow it away and change. My husband had booked a jacuzzi tub for us, because he knows how much I like tubs. However, when I tried to fill the tub the next morning, it was hard to tell which faucet was hot and which cold, so it took a while. There was NO SPIGOT, just the ability to turn the two knobs and then the fresh water came out of the jets. Odd, but not impossible to work with. What was impossible to work with, was that the water never got hot. Maybe this was because we were trying in the morning, when everyone was showering, but I'm not sure what the reason. I used the dial on the wall for the time, then turned on the jets, thinking that would make the water less luke warm, but that didn't help either. So I tried sitting in a luke warm tub for a few minutes and decided it just wasn't worth it. Not comfy. Then it took the next 2 hours (before we left for the event at 11) for the tub to drain, and it wasn't even done by the time we left at 10:30. ANNOYING. On top of that, I had to shove a chair under the front doorknob overnight (we were on the ground floor near the lobby - Room 104) because the deadbolt didn't work. All in all, very disappointing. The only saving grace was that the room usually goes for like $700, and we only paid $161. Would never stay at again, no matter what the price! The only highlight was the man who checked us in, who texted us at the restaurant when our room was ready. He was very friendly and helpful, but it didn't make up for all the other negatives.
Great food and drinks!!
Great food and drinks!!
It is a nice little restaurant in the hotel. I grabbed a chicken pot pie for one and it was delicious! The server was nice. I was there when no other customers where there, but if they had been the atmosphere would have been great.
It's good
Great Thai food.
I stayed here 2 nights for a friend's wedding. Everything was wonderful. Rooms were clean and staff was very knowledgeable and friendly, especially Priscilla and Cameron who worked the night shift. They went above and beyond to make our stay awesome. Thanks guys!
Rooms were comfortable but the decor was just so outdated - from the bathtub to the taps, showers furniture, TV, this felt like a 1990s hotel but very well maintained. The Starbucks in the lobby did an efficient but pretty poor breakfast. The meeting room that we used smelt mouldy. But that said, the service from the front desk and staff for the meeting room was impeccable. So the hardware needs some major upgrading here, but the service was excellent.
We very much liked and enjoyed staying at the Courtyard Chicago St-Charles. The staff was exceptionally nice and very helpful. We loved having the Bistro restaurant with great food versus an all-you-can-eat free buffet. It was wonderful eating outside in the beautiful Courtyard and Gazebo. The only thing needed in that area is a fire pit. We were disappointed with the “Bar” as there really isn’t a Bar. The Restaurant has wine and beer to purchase but no liquor and a Very nice lobby area to relax in with a Fireplace, Our room was nice and clean, I especially like the sink being outside of the bathroom. We also had a very nice balcony we sat on which overlooked the beautiful courtyard. We didn't use the pool but it look very nice. Great location close to parks, shopping and sporting events. I would highly recommend this hotel and if we visit the area again, we’ll definitely stay here.